Training & Implementation Lead - Temporary (Remote)

Roles based outside of our Denver office can sit in any of the following states: Arizona, Alabama, Missouri, Colorado, Florida, Georgia, Louisiana, North Carolina, Ohio, Tennessee, and Texas. Please only apply if you are able to live and work full-time in one of the states listed above.

The Opportunity

The Training & Implementation Lead will play a critical role in rolling out OrthoFi products and services to orthodontic practices nationwide. This role is responsible for managing the end-to-end implementation process, aligning key stakeholders, following structured project plans, and ensuring a smooth transition for our clients. Typical implementations include several weeks of remote system training and setup, a few days of onsite training and coaching, and post-implementation support in collaboration with the Adoption and Account Management teams.

This is a temporary position through December 31, 2026, with the potential for continued opportunities based on business needs and performance.

Who You Are

The Trainers at OrthoFi are tenacious, driven and resourceful. They see challenges as opportunities and find the way to get to a win. They enjoy variety, have an eye for improvement opportunities, and brag about being on this team, citing ride-or-die teamwork, playing big, and having the best meme game in town. You don’t wait for tasks, you’re excited to share your skills and magic with the team and are always looking for ways to contribute. 

What You Will Do:

• Lead implementation and training efforts for orthodontic practices, ensuring successful adoption of OrthoFi solutions.
• Align with key stakeholders to manage scheduling, project timelines, and training needs.
• Conduct remote and onsite training sessions, providing hands-on support to orthodontic staff during system setup and go-live phases.
• Support post-implementation efforts, including hosting office hours, facilitating new staff training, and addressing ongoing training needs.
• Collaborate with cross-functional teams to ensure alignment and effective client handoffs.

What You Will Bring

• Bachelor’s degree required or equivalent work experience  
• A strong desire to work in a challenging, fast-paced environment 
• 2-4 years of client-facing training experience in software/service/processes strongly desired
• Orthodontic or dental experience is a plus—experience with OrthoFi is even better!
• Excellent presentation skills, professionalism, and poise. Plus, you like to do this! 
• Aptitude for building rapport and trust among others quickly, and others love to work with you
• Results Oriented, demonstrating creative problem solving and innovative thinking
• Professional / Adaptable communication skills to effectively interact in person, by phone or email 
• Excellent work planning and analytical skills is a must; ability to prioritize based on business need 
• You have a demonstrated ability to work successfully as part of a team and assist others
• Willingness to travel ~75% of the time in normal seasons (2-3 day, 3 weeks / month) 
• Experience with instructional design is nice to have  

What’s in it for you...

• Full medical, dental, and vision benefits
• 401(k) match at 3% after 90 days
• Supportive culture with one-of-a-kind growth and development opportunities
• Option to work from home
• Employer HSA contribution 
• Paid Parental Leave
• Company and team outings       
• Peer-to-peer recognition program
• Vendor discounts

Compensation: $70,000K - $75,000K/annually

**Please note that the compensation information that follows is a good faith estimate for Colorado-based hires only and is provided with the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules.**

Work Authorization: You must be authorized to work for any employer in the US.