The specialist will resolve outstanding orthodontic insurance claims by researching unpaid balances and coordinating with insurance carriers. They will also reconcile payments, perform account adjustments, and assist patients with insurance-related inquiries.
The Claims Coordinator supports the end-to-end claims process by submitting orthodontic claims, resolving denials, and processing adjustments. They are also responsible for conducting account audits, tracking missing payments, and collaborating across departments to ensure operational efficiency.
The representative will manage inbound and outbound communications with patients regarding billing, insurance, and technical support while meeting quality and volume targets. They will also act as a secondary point of contact for the team, manage Salesforce cases, and assist in leading team meetings.
This is a talent network for individuals interested in future opportunities at OrthoFi. It allows the recruiting team to connect with potential candidates across various departments for future openings.
