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Copart

Title Express Office Manager - Remote

Posted 2 days ago
$59752 - $67269 per year
2-5 years experience
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AI Summary

The Office Manager leads the office staff to achieve customer service goals and ensures that Copart processes are implemented across customer service, dispatch, and title processing units. They are responsible for hiring, training, and motivating staff while managing day-to-day operations and administrative duties.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.  We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. 

Under the direction of the General Manager or Assistant General Manager, the Office Manager is responsible for leading the office staff to achieve customer service goals and ensure Copart processes are implemented and followed for the Customer Service, Dispatch, and Title Processing functional units. Through a thorough understanding of Copart practices, the Office Manager will lead their team to facilitate a unique Copart experience for customers by implementing and maintaining Copart best practices that meet company policy, quality and service expectations. Hire, train, develop and motivate staff members. Manage day to day operations of all positions managed. Ensure all office positions meet company standards. Ensure performance is within company standards. Provide direction to team regarding administrative duties and goals. Employee scheduling, time and attendance management. Cash handling to include daily bank deposits. Ability to complete all job tasks for positions supervised. Lead team to meet or exceed facility goals. Monitor office supplies inventory and purchase as needed. Conduct performance reviews according to company schedules. Plan and lead meetings per company standards. Handle employee/customer service issues. Other duties as assigned.

Required Skills & Experience:

  • High School Degree (GED), some college preferred

  • Three (3) years office management or equivalent experience

  • Computer Proficiency (MS Office Suite)Excellent communication skills -- verbal and written

  • Excellent customer service skills

  • Ability to hire, train and develop employees

  • Typing at least 45 Words Per Minute

  • Basic 10 Key proficiency

  • Ability to multitask in a fast-paced environment

  • Ability to manage expenses with basic accounting and inventory management skills

  • Ability to work in a fast-paced environment

  • Managing multiple processes for employees

  • Conflict management skills

  • Valid Drivers license

  • Ability to travel as needed

  • Ability to respond to alarm calls as needed

  • Bilingual skill a plus

Pay $59,752 - $67,269 annually



 

Benefits Summary: 

  • Medical/Dental/Vision
  • 401k plus a company match
  • ESPP - Employee Stock Purchase Plan
  • EAP - Employee Assistance Program
  • 10 Vacation days per year
  • 7 Paid Company Holidays
  • Life and AD&D Insurance

Along with many other employee benefits. 

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

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