Telephonic Client Manager- Print Sales

Are you driven to grow customer relationships, exceed sales goals, and make a meaningful impact through trusted information and technology solutions?

Do you enjoy identifying new opportunities, collaborating with customers, and helping organizations make better decisions with confidence?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles. 1

About the Role

As a Telephonic Client Manager, you will manage, protect, and grow revenue through the sale of LexisNexis products, services, and content to both prospective and existing customers. You'll build strong customer relationships, identify growth opportunities, and help customers achieve success through solutions that improve productivity and decision-making. Working collaboratively across teams, you will play an important role in driving business growth while delivering an excellent customer experience.

Responsibilities

• Meet/exceed monthly and annual sales goals.
• Identify, target and maximize revenue/growth opportunities.
• Develop strong relationships with key customer contacts and decision makers.
• Take responsibility for the overall health/status of the customer relationship.
• Provide customer feedback to internal partners regarding product or content issues.
• Negotiate/renegotiate contracts.
• Demonstrate an in-depth understanding of LexisNexis products, content and solutions, including competitive differentiators and our value proposition.

Requirements

• 3 or more years of successful sales experience.
• High School Diploma, or GED.
• Business-to-business sales experience.
• Proven success negotiating contracts and closing business.
• Experience interacting with C-level corporate executives.
• Previous field account management and marketing experience.
• Strong communication, interpersonal and presentation skills.
• Ability to effectively partner and collaborate across teams.
• Ability to travel on occasion (nominal, estimated at less than 10% of the time).

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. 

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. 

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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