Technology Partnerships Manager (US/Canada)
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AI Summary
About Us
The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement.
The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About the Role
Partnerships are central to Dotdigital’s success as a leading customer engagement platform. As a member of the Partnerships team, you’ll identify and manage strategic go-to-market technology partners whose platforms complement and extend Dotdigital’s capabilities—enhancing customer experience and driving commercial growth.
You’ll be responsible for:
Identifying and onboarding strategic technology partners that align with Dotdigital’s business goals.
Managing partner relationships, acting as their advocate within Dotdigital across Sales, Marketing, and Customer Success.
Developing joint go-to-market plans, including co-selling, co-marketing, and mutual business development initiatives.
Driving value for both Dotdigital and its partners by aligning partnership strategies with shared objectives.
This role requires a blend of sales, business development, relationship management and strategic thinking. Success depends on your ability to understand partner goals and clearly articulate how Dotdigital can help achieve them.
Your Day-To-Day activities
Partner Management
Manage a diverse portfolio of technology partners (CRM, CDP, Martech, Ecommerce, Not for Profit, Sports, Education, B2B) ensuring ongoing engagement and client referrals.
Identify, qualify and recruit new high-potential technology platform partners that create value for Dotdigital, the partner and their customers
Build and maintain senior-level relationships within partner organisations, ensuring deep alignment and shared success.
Deliver partner enablement through presentations, demos, and training sessions to educate stakeholders on Dotdigital’s value.
Develop growth strategies for partners to progress through the partner program tiers
Drive client adoption of partner integrations by educating and influencing sales, marketing, and customer success teams on the benefits of these solutions for our customers.
Collaborate with internal teams to meet partner revenue targets and success metrics.
Commercial
Generate new business referral opportunities (SQO's) from tech partners
Influence active sales opportunities by leveraging partner relationships where appropriate
Marketing & Events
Coordinate with the marketing and product teams to launch new integrations, develop joint collateral and manage go-to-market activities
Identify and support joint lead-gen and brand awareness campaigns (e.g. webinars, roundtables, case studies)
Represent Dotdigital at industry events and proactively network with current and prospective partners.
General
Share field insights to shape Dotdigital’s joint value proposition, integration roadmap, and market positioning.
Analyze trends and performance data to optimize partner strategies.
Travel up to 25% to build and maintain partner relationships.
About You
We’re looking for a proactive, collaborative, and growth-minded individual who thrives in a fast-paced environment and is passionate about building strategic partnerships.
Experience & Skills
4-5+ years in technology partnerships (SaaS / Martech sales)
Strong written and verbal communication skills, with the ability to present, influence, and build relationships across teams.
Native-level English proficiency; additional languages (Dutch, French, Spanish, Swedish) are a plus.
Mindset & Attributes
Positive, coachable, and eager to learn—open to feedback and committed to continuous improvement.
Strong work ethic and a willingness to go the extra mile.
Detail-oriented, organized, and able to manage multiple priorities effectively.
Comfortable under pressure and confident in decision-making.
Career Motivation
Passionate about developing a long-term career in partnerships and channel sales.
Motivated to contribute to team success and consistently meet or exceed goals.
Interview Process
15min Screening Call with Team Talent
45min interview with Head of Partnerships, Americas
30min interview with Global VP, Partnerships
45min interview with Partnerships Manager and Sales Manager
1.5 hour presentation with Head of Partnerships, Americas & Global VP, Partnerships
Some of Our Global Benefits
Commission & bonus opportunities
Annual leave that increases with service + option to buy more
Additional paid wellbeing days + annual wellbeing reward
Christmas office shutdown (extra time off)
Enhanced parental leave & family support policies
Employee recognition & reward schemes
Referral bonuses & long-service rewards
Authenticity in Our Hiring Process
At Dotdigital, we believe in genuine conversations and authentic expertise. While AI can be a valuable and legitimate tool in many contexts, we ask candidates not to use AI-generated content or live AI assistance at any stage of our recruitment process, including applications, assessments, and interviews.
We appreciate your cooperation in helping us keep our hiring process fair, transparent, and focused on real human insight.
DEI commitment
As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.
Legal statement
No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.
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