The Technical Sales Representative will collaborate with customers and internal teams to drive strategic sales growth and deliver technical packaging solutions. This role involves providing subject matter expertise on materials and processes while managing packaging innovation projects from concept through implementation.
Description & Requirements
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
The Opportunity: The Technical Sales Team partners closely with customers and internal Smurfit Westrock teams to drive strategic initiatives, deliver technical excellence, and support packaging innovation. This role plays a critical part in aligning technical capabilities with customer needs to achieve measurable business outcomes.
How you will impact Smurfit Westrock: Customer & Commercial Partnership
Collaborate with customers and cross-functional teams to execute strategic goals and account plans.
Engage with prioritized accounts to:
Drive margin improvement and sales growth
Meet technical and cost-saving contractual requirements
Support customer-specific objectives and innovation
Technical Leadership & Collaboration
Collaborate with customers and engage subject matter experts on packaging projects involving:
New or modified materials, paperboard, inks, coatings, and adhesives
Provide subject matter expertise in:
Paperboard specifications and mill capabilities
Converting processes and supply chain efficiencies
Engineering & Design Support
Partner with customer packaging engineers to deliver:
Material science insights and structural design recommendations
Performance evaluations to ensure packaging meets functional and sustainability goals
Manage CAD designs, prototype development, and quote requests to streamline packaging innovation and vendor engagement
Testing & Data-Driven Decision Making
Coordinate technical testing across functional and analytical domains
Ensure accurate, timely reporting to support data-driven decisions
Translate technical findings into actionable insights for internal and external stakeholders
Business Impact & Innovation
Align with SWR and divisional strategies to deliver measurable business outcomes
Identify and implement cost-saving opportunities for customers
Share proven approaches across teams to scale success
Provide technical differentiation and value during contract negotiations
What you need to succeed:
Bachelor’s degree in Packaging, Chemical Engineering, Mechanical Engineering, Industrial Engineering, or a related field
Minimum of 7 years of relevant experience in packaging, technical sales, or a related field
Strong project management skills; PMP certification is a plus
Deep knowledge of paperboard manufacturing, converting processes, and supply chain dynamics
Proven ability to apply functional and analytical testing methods to meet customer specifications
Excellent organizational skills with the ability to manage multiple projects and priorities
Strong interpersonal and communication skills; able to collaborate across technical and commercial teams
Demonstrated ability to drive technical initiatives from concept through implementation
Proven experience developing and executing impactful technical solutions for customers
What we offer:
Corporate culture based on integrity, respect, accountability, and excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies, and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
The salary range for this position is $120,000.00 - $200,000.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education. To learn more about this posting, please contact your recruiter during the hiring process. You may apply online at Smurfit Westrock External Careers and the application window is expected to close by 21-Oct-2026.
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