Technical Sales Manager

Job Title:             Technical Sales Manager

Location:             BioPharma Hub (NE, Midwest, or West Coast)

Department:       Sales

Reports To:         Sales Director

Position Summary

STEQ America is seeking an experienced, well-motivated, and enthusiastic individual who brings a strong background and understanding of the pharma and biotech manufacturing arena. This individual is looking to advance a career in the complex world of capital sales in the life sciences and will sell and provide technical support for the aseptic and cGMP processing equipment segment of STEQ’s North America Life Science business.

This exciting high-profile full-time position will work directly with the Sales Director as a regional territory sales manager representing multiple cGMP state-of-the-art equipment product lines, along with maintaining and developing the STEQ brand. The candidate should reside in a BioPharma hub with the ability to travel up to 50% when required.

Key Responsibilities:

• Management of a regional sales territory selling process support equipment to pharmaceutical & biotech manufacturers.
• Drive the closing of sales through long capital sales cycles by engaging multiple stakeholders and key decision makers. Contribute to company revenue goals by achieving and exceeding sales goals.
• Target existing and new customers to generate opportunities, expand brand awareness, and grow market share. Build a strong sales network by fostering positive relationships with customers, creating trust and loyalty.
• Conduct customer contact at the client location and virtually. Prepare and lead engaging and informative technical presentations.
• Visit targeted engineering firms to assist in the presentation of technical materials to educate key influencers and promote STEQ equipment and services.
• Develop account-planning activities, monitor and update plan progress, and submit updates and reports - including key performance indicators, sales forecasts and monthly opportunity reports - on schedule. Use of CRM (Salesforce®) will be required
• Review of customer URS’ (user requirement specifications), preparation of RFQ/RFP responses, and drafting of proposals.
• Attend industry conferences and trade events as directed.
• Communicate effectively with European Factory product managers and technical personnel while participating in virtual customer-facing sales discussions. Travel with them for in-person meetings, as necessary. Occasional travel to our European suppliers is also necessary for training, FATs and Sales Meetings…etc.
• Attend monthly sales meetings (virtually if remote), quarterly meetings at corporate headquarters and annual sales meeting and sales training opportunities.
• Establish and maintain positive and cooperative working relationships with customers and STEQ colleagues whilst behaving professionally and responsibly in accordance with STEQ’s Code of Conduct and Values. Respond to all customer and internal staff inquiries in a concise and timely manner. Comply with all company SOPs, policies, and procedures

Qualifications

• Bachelor's degree in in a STEM field is preferred but not required.
• 5+ years of experience in the Pharmaceutical & Biotechnology industry selling capital equipment.
• Strong communication, organization, and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with CRM tools preferred.
• A valid driver’s license is required. Must travel as required up to 50% in the continental US. International travel will be required; one must possess, or be able to acquire, the required government travel identification documents for domestic and international travel

Required Skills

• Business development mentality – engaging customer targets and developing leads
• Effective communicator, with strong oral and written skills
• Independent, enthusiastic, self-starter, with great attention to detail
• Outgoing and engaging personality
• Demonstrate strong organizational, problem-solving, and reporting skills
• Strong understanding of mechanical concepts as they apply to aseptic manufacturing processes.
• Strong interpersonal and communication skills to promote positive, professional, and respectful, exchanges with internal and external contacts
• Ability to prioritize and effectively multi-task in a fast-paced environment
• Collaborative mindset with the ability to support multiple stakeholders and departments

Benefits

• Competitive Base Salary
• Annual Performance Bonus Opportunity
• Medical, Dental, and Vision Benefits
• Simple IRA
• Paid Time Off
• Professional Development Opportunities

Why Join STEQ America?

STEQ America US-based company dedicated to helping biotechnology and pharmaceutical companies discover the right solutions to lead in their industry. We represent leading European equipment manufacturers and provides customers with world-class technical support, installation, qualification, maintenance, spare parts management, and service solutions. As we continue expanding our installed base and service capabilities, this role will be instrumental in building a sustainable and growing aftermarket business that delivers exceptional value to our customers.

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