Technical Project Manager

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.  Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.  We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Job Summary

Working under minimal supervision of the IT PMO Director, referring only exceptional problems and issues for management review or approval, the Technical Project Manager leads mid to large sized projects, managing all aspects of the project including: planning and initiation, assignment of tasks, scheduling of meetings, progress tracking, issues management, status reporting, budgeting oversight and driving results. The Technical Project Manager collaborates with internal business and system teams, stakeholders, and clients to ensure the successful delivery of assigned projects ranging in size and scope. The Technical Project Manager produces project management reports and assists the PMO with preparing status and executive communications.

Responsibilities

• Leads mid to large sized projects, managing from inception through delivery and ensuring objectives are accomplished on time and within budget thru development of project plans, providing technical oversight, and monitoring/tracking progress using PMO tools and processes.
• As assigned, manages workstreams as a subset of a larger project.
• Schedules and facilitates meetings by leading the discussion, capturing action items and deliverables. Assigns and tracks deliverables to completion, tracking them against due dates across the SDLC phases.
• Identifies and communicates resource needs.
• Coordinates activities with project members cross functionally.
• Presents project status to project stakeholders, including executive management.
• Proactively communicates issues and proposed solutions to management. 
• Produces project management reports and adheres to Program Management Office (“PMO”) policies and procedures
• Maintains notes and project details in SharePoint
• Keeps all project information up-to-date and current in the project repository.
• Maintains all project documentation for auditor requests.
• Assists with keeping PMO policies and procedures up-to-date and adapts to changes in policies and procedures.
• Performs other duties as assigned

Min

Max

Qualifications

Required Competencies:

Technical Project Management

• Strong technical project management skills, including organizing, planning, and executing, from vision through implementation, large-scale projects involving internal personnel, contractors, and vendors
• Strong organization skills with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines while delivering high-quality outcomes
• Broad experience managing projects across multiple information technology disciplines and platforms including:
• B2B Web eCommerce, ERP, and CRM applications for a transactional sales and order fulfillment business
• Internally developed, SaaS, and 3rd party integrations
• Data center, networking, and cloud infrastructure, including on premise, native and hybrid cloud solutions
• Globally distributed, cross-functional teams across multiple time zones and cultures
• Proficiency with Microsoft Team Foundation Server, Atlassian Jira, or similar project tracking software
• Proficiency with MS Office Products: Word, Excel, PowerPoint, Project, SharePoint, Teams or similar applications
• Experience with Agile and Waterfall methodologies
• Experience with customer business requirements gathering with ability to analyze project needs and determine resources needed to meet objectives
• Strong change management skills and ability to influence decision makers
• Performs other duties as assigned.

Business Knowledge and Behavioral Skills

• Strong skills and understanding of B2B eCommerce solutions, with a focus on backend development, hosting, and data analysis
• Business acumen with ability to develop an understanding of the Connection business and the Company’s strategies
• Ability to develop an understanding of the organization’s customers and the competitive landscape driving business strategies
• Proven experience working with all levels of an organization with ability to develop strong business relationships within the organization
• Comfortable working with and across various teams and user communities across the organization, including eCommerce, Finance, Sales, Product Management, and Distribution Centers
• Ability to solve problems in situations where only limited detail and standardization exists
• Excellent verbal and written communication skills with ability to communicate and persuade at all management levels and thrive in a cross-functional environment
• Strong conceptual skills with ability to formulate ideas and use imagination to achieve results
• Strong analytical skills with ability to draw conclusions from data, systemic and rational
• Strong interpersonal skills with ability to work well with all levels of the organization and to quickly build and sustain positive relationships with individuals.
• Meticulous attention to detail and item-by-item focus