Technical Analyst I

Your job

• Execute assigned technical tasks and projects reliably while meeting individual and team SLAs.
• Triage and respond to technical requests from internal and external partners; investigate and escalate issues when needed.
• Analyze HTML/CSS structures and site layouts to support accurate and sustainable job data capture solutions.
• Support development and maintenance of lightweight automations, scripts, and internal tooling using technologies such as Python, JavaScript, SQL, and regex.
• Use data analysis to identify trends, workflow gaps, and operational improvement opportunities.
• Collaborate with subject matter experts, product teams, and engineering partners on solutions related to data aggregation, automation, and content quality.
• Maintain clear documentation, reproducible workflows, and organized technical artifacts to support scalable operations.
• Adapt to changing business and technical requirements while communicating risks, dependencies, and impacts proactively.
• Align daily work with operational goals while maintaining focus on employer and job seeker experience.

Who you are

• Deliver high-quality execution on assigned scopes; manage time effectively to meet SLAs and deadlines.
• Triage technical issues; document findings; create clear tickets/bugs with reproduction details as needed.
• Maintain accurate, clear documentation (processes, SOPs, runbooks, code comments) and keep it current.
• Support small automations, scripts, and data tasks with supervision; contribute to tooling improvements and workflow hygiene.
• Collaborate cross-functionally; route issues to the right partners; share knowledge to raise team capability.
• Use data analysis to identify patterns and inform actions; escalate recurring/systemic issues for deeper investigation.
• Communicate updates, risks, and changes to ensure shared understanding of impacts and timelines.

Who we are

• Requires a minimum of 5 years of related experience; or Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience
• Technical Foundations: Working knowledge of front-end concepts (HTML/CSS/JS) and/or a scripting language (e.g., Python); comfort with SQL fundamentals; solid understanding of CSS engine mechanics; ability to learn internal tools and ETL basics with guidance.
• Regular Expressions (Regex): Excellent working knowledge of regular expressions (Regex) for text parsing, data validation, and pattern matching.
• Analysis & Problem Solving: Structured thinking; uses data to inform decisions; conducts curiosity-driven root-cause exploration; contributes to scalable solutions with support.
• Collaboration, Communication & Change Management: Clear, professional communication with peers, leaders, and partners; engages the right partners; shares knowledge and receives feedback openly; understands the business impact of change and adapts to new tools, workflows, and business needs.
• Operational Excellence & Risk Management: Follows structured processes and best practices; maintains documentation; meets SLAs; contributes to vendor quality checks as needed; surfaces risks and interdependencies with guidance.
• Automation, AI & Customer Impact: Applies AI and automation thoughtfully to enhance end-user experiences and operationalize processes under guidance; prioritizes work that improves Jobseeker and Employer experiences and understands how work connects to broader business objectives.

Our mission

As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

(*Comscore, Total Visits, March 2026)

Salary Range Disclaimer

The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. Compensation may also vary based on where a role is performed, as work locations are grouped into geographic pay tiers to reflect cost of labor differences in different geographic markets. Candidates can view geographic pay tiers by location on our career site (https://www.indeed.com/careers/paytiers), and recruiters can confirm how location is considered for a specific role.

Salary Range Transparency

Tier 1 - United States of America 69,000 - 103,000 USD per yearTier 2 - United States of America 77,000 - 115,000 USD per yearTier 3 - United States of America 85,000 - 127,000 USD per yearTier 4 - United States of America N/ATier 5 - United States of America 96,000 - 144,000 USD per year

EEO and Accommodations

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.

For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (https://www.indeed.com/careers).

Inclusion & Belonging

Inclusion and belonging are fundamental to our hiring practices and company culture, forming an integral part of our vision for a better world of work. At Indeed, we’re committed to the wellbeing of our employees and on a mission to make this the best place to work and thrive. We believe that fostering an inclusive environment where every employee feels respected and accepted benefits everyone, fueling innovation and creativity.

We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.

Those with military experience are encouraged to apply. Equivalent expertise demonstrated through a combination of work experience, training, military experience, or education is welcome.

Privacy Policy

Like other employers Indeed uses our own technologies to help us find and attract top talent from around the world. In addition to our site’s user and privacy policy found at https://www.indeed.com/legal, we also want to make you aware of our recruitment specific privacy policy found at https://www.indeed.com/legal/indeed-jobs.Agency Disclaimer

Indeed does not pay placement fees for unsolicited resumes or referrals from non-candidates, including search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies (each individually, an "Agency"), subject to local laws. An Agency seeking a placement fee must obtain advance written approval from Indeed's internal Talent Acquisition team and execute a fee agreement with Indeed for each job opening before making a referral or submitting a resume for that opening.AI NoticeIndeed is committed to ensuring fairness and transparency throughout our hiring process. We use artificial intelligence (AI) tools to assist in the screening, assessment, and selection of applicants for this position by analyzing information provided in resumes and applications. Our use of AI does not replace human decision-making. 

Unless otherwise notified, Indeed does not use AI constituting an AEDT or an ADMT as those tools are defined in applicable laws.

Reference ID: 48165

The deadline to apply to this position is 11/2/2026. Job postings may be extended at the hiring team’s discretion based on applicant volume.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.