Talent Support Representative

About

A UK education recruitment business dedicated to connecting talented teachers, teaching assistants and education support professionals with opportunities in schools.

We understand the importance of finding the right people to support children's education and development. Our approach is built on strong relationships, responsive communication, and delivering a positive experience for both schools and education professionals.

We are looking for an enthusiastic, organised and people-focused Talent Support Representative to join our team remotely from South Africa and play an important role in supporting our UK recruitment operations.

Role Overview

The Talent Support Represetative will be a key support function within our recruitment team, ensuring that candidates receive a welcoming, professional and efficient experience throughout their recruitment journey.

You will be responsible for coordinating interviews, supporting candidate communication, maintaining accurate recruitment records and assisting recruiters with essential administrative tasks.

This is an excellent opportunity for someone who enjoys working with people, thrives in an organised environment and is eager to build a career within the UK education recruitment industry.

Key Responsibilities

1. Interview Scheduling & Coordination

• Proactively schedule candidate interviews and screening calls into recruiters' diaries.
  

• Coordinate availability between candidates and recruitment consultants.
  

• Ensure candidates receive the necessary interview details, confirmations, and reminders.
  

• Support the team in maintaining an efficient interview scheduling process.
  

2. Candidate Communication & Support

• Act as a friendly, professional first point of contact for candidates.
  

• Respond to candidate queries and assist when recruiters are unavailable.
  

• Maintain regular communication with candidates to ensure they remain informed and engaged.
  

• Support teachers, teaching assistants, and education support professionals throughout their recruitment journey.
  

• Help deliver a positive candidate experience that reflects Teach Now's values and commitment to service.
  

3. Recruitment Administration

• Assist recruitment consultants with vacancy briefings and job-related administration as required.
  

• Conduct reference checks on an ad hoc basis.
  

• Maintain accurate candidate information, recruitment activity and vacancy records within internal CRM systems.
  

• Support the collection and organisation of candidate documentation where required.
  

• Ensure recruitment administration is completed accurately and within agreed timelines.
  

4. CRM & System Management

• Learn to confidently navigate and use recruitment systems and communication platforms, including HubSpot, Zoho, Google Workspace, online video scheduling tools and WhatsApp Business.
  

• Maintain accurate and up-to-date candidate records.
  

• Track recruitment activity and ensure information is correctly recorded.
  

• Support efficient workflows through effective use of internal systems.
  

5. Recruitment Team Support

• Provide day-to-day administrative assistance to recruitment consultants.
  

• Assist with ad-hoc projects and operational tasks.
  

• Work collaboratively with the wider team to ensure a smooth and efficient recruitment process.
  

• Help identify opportunities to improve candidate communication, scheduling, and administrative processes.
  

We are looking for someone who genuinely enjoys helping people and takes pride in delivering an excellent service.

The ideal candidate will be:

• People-focused: Naturally friendly, approachable and helpful.
  

• Highly organised: Comfortable coordinating schedules and managing administrative responsibilities.
  

• Detail-oriented: Committed to maintaining accurate records and following processes.
  

• Proactive: Able to anticipate needs, take initiative and support the team without constant supervision.
  

• Reliable: Someone the recruitment team can depend on to keep things running smoothly.
  

• Adaptable: Comfortable working in a fast-paced recruitment environment where priorities may change.
  

Requirements

Skills & Experience Required

• Previous experience in recruitment administration, candidate coordination, customer service or general administration would be advantageous.
  

• Excellent written and verbal English communication skills.
  

• Strong organisational skills and attention to detail.
  

• Ability to manage multiple tasks and competing priorities.
  

• A friendly, approachable and professional communication style.
  

• Confidence using CRM systems, Google Workspace and online communication platforms.
  

• Strong time management skills and the ability to work independently in a remote environment.
  

• A proactive attitude and willingness to learn.
  

Previous experience in UK education recruitment would be advantageous but is not essential. Candidates with strong administrative and people-support skills are encouraged to apply.

Benefits

What We Offer

• A fully remote opportunity working with a UK education recruitment business.
  

• Working hours aligned with the UK team.
  

• 19 days of annual leave.
  

• A competitive basic salary
  

• Training and support on recruitment systems and processes.
  

• An opportunity to develop valuable experience within the UK education recruitment sector.
  

• A collaborative, supportive team environment.
  

Why Join US?

Recruitment is about more than filling vacancies. It's about helping education professionals find rewarding opportunities and supporting schools with the people they need to make a difference.

As our Talent Support Specialist, you will play an important part in making that happen, ensuring every candidate interaction is professional, supportive and positive.

If you are organised, enthusiastic and passionate about helping people, we'd love to hear from you.