Syngas Sales Manager

Responsibilities

• Support order processing and maintain direct customer contact for all commercial and technical matters.
• Maintain and grow business with existing customers through frequent technical and commercial meetings and account management.
• Acquire new customers by analyzing and understanding client technology and offering appropriate products.
• Maintain accurate sales forecasts for resource planning.
• Utilize and maintain reporting systems (CRM, Installed Volume, Miller-Heimann Sheets, Call Reports, etc.).
• Develop and propose pricing/margin expectations based on market and competition analysis in line with BU strategy.
• Maintain strong customer relationships, understand client organizations, and establish higher-level contacts.

• Liaise with Applied Catalyst Technology and PM/TA functions to deliver technical feedback from customers.
• Provide on-site services such as start-up assistance and operator/customer training.
• Perform data evaluations, technical consulting, troubleshooting, and spent catalyst analysis.
• Assist in maintaining and updating technical design guidelines, operating instructions, and reference lists.
• Support joint projects with customers and handle customer claims professionally.

• Participate in professional technical and commercial trainings/seminars according to the approved training program.
• Attend scheduled safety trainings organized by Clariant and customers.
• Train colleagues and peers technically and provide essential sales coaching.

• Collect and communicate market and competitor information.
• Share market insights with internal functions such as R&D and Business Development.
• Represent Clariant at industry-relevant events, including conferences and congresses.