Swedish Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for Swedish Speaking Customer Support Representatives to join a dynamic team in Bulgaria. This role, based in Sofia, comes with fully paid relocation, allowing you to experience the rich culture and vibrant life of this captivating city. If you are driven by helping others and are looking for a new adventure, this position is perfect for you!

Responsibilities

• Provide outstanding customer service to Swedish-speaking clients through various channels including phone, email, and chat.
• handle inquiries, offer detailed product information, and resolve customer issues efficiently.
• Keep thorough records of customer interactions and follow up on open questions to ensure effective resolution.
• Work alongside internal teams to optimize processes and improve customer satisfaction.
• Stay current with product knowledge to deliver accurate assistance to customers.
• Acknowledge customer feedback and contribute to the ongoing enhancement of service quality.
• Participate in continuous training programs to refine knowledge of products and service practices.

Requirements

• Fluent in Swedish and English, both in speaking and writing.
• Previous experience in customer service is a plus but not mandatory.
• Excellent communication skills with a focus on delivering exemplary customer service.
• Ability to multitask effectively in a fast-paced work environment.
• Familiarity with customer support platforms and standard office applications.
• Strong problem-solving skills and an initiative-driven attitude when handling customer inquiries.
• Willingness to relocate to Sofia, Bulgaria, and immerse oneself in a new culture.

Benefits

• Paid comprehensive training provided
• Secure job with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Choose from over 50 benefits and services
• Welcoming international work atmosphere
• Ongoing support and learning opportunities
• Bonuses for referring new employees
• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)