Supervisor Compliance - Transaction Monitoring

At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 85+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.

We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.

If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.

About the role:

The Supervisor Compliance (Transaction Monitoring Dept.) is responsible for the direct supervision of a diverse team of Compliance Analysts whose primary responsibilities are to identify patterns of potentially suspicious transactional activity and investigate suspected activities as they relate to potential fraudulent transactions, money laundering and/or terrorist financing, and to maintain compliance with regulatory reporting timelines and accordance with the Bank Secrecy Act/ International Regulations. The Supervisor will be expected to analyze and review transactional activity for trends and/or patterns. The incumbent will also be required to provide direct management, feedback, instruction, guidance and direction to staff, and to ensure direct report(s) are following standards, processes, methodologies, metrics and internal controls to support organizational objectives and mitigate risk. 

What you will be expected to do:

• Ensure the team is operating in compliance with regulatory laws and MoneyGram policies.
• Hire, train, and lead a team of Compliance Analysts.
• Manage daily and weekly performance of Compliance Analysts.
• Coordinate department workflow to ensure even and efficient distribution of resources and ensures timely, cost-effective responses.
• Develop and implement controls processes to mitigate risk, and escalate issues appropriately.
• Implement process improvements based on feedback from the Quality Assurance (QA) Team. Periodically review the staff’s work to ensure that MGI is filing certain reports and/ or producing records within government mandated timeframes and to ensure accuracy of work.
• Provide monthly metrics and results and trend analyses to management.
• Develop, enhance, and implement compliance policies and procedures, as needed, to address regulatory or business changes.
• Maintain a sound working knowledge of relevant anti-money laundering laws, specific country regulations, and crimes.
• Provide and present monthly/weekly operational metrics and results of trend analyses to Compliance Senior Management.
• Perform other duties as assigned.

What are we looking for:

Any combination of relevant education and experience and/or related professional designations/certifications in this field are highly desirable.

Education

• At least BA/BS in business, finance, law enforcement, banking, legal studies or a related area.
• MBA preferred.
• CAMS Certification preferred.

Experience

• 2 years supervisory or strong team leadership experience.
• Experience with implementing controls and process improvements in a Fraud/AML or Financial Regulatory environment.

Essential Skills

• Demonstrated negotiating skills that employ tact and discretion.
• Demonstrated ability to make quick, yet sound decisions, and communicate negative and adverse messages professionally, under difficult circumstances.
• Proficient with MS Excel, Word and ability to learn database applications; Access preferred.
• Demonstrated professional communication skills with internal and external customers at varying levels.
• Demonstrated organization and time management skills.
• Demonstrated ability to handle multiple priorities in a dynamic environment.
• Demonstrated oral and written communication skills.
• Demonstrated analytical and problem solving skills.
• Knowledge of anti-money laundering compliance requirements for money services businesses preferred.
• In-depth knowledge of mandates, operations, and policies of law enforcement organizations.
• Broad base of knowledge of money laundering schemes and trends.
• Fluent /bilingual communication skills preferred.

Here Are Some Reasons You Will Love Working At MoneyGram!

• Private Medical Care (Company Paid Luxmed Package)
• Life & Accident Insurance (Company Paid Generali Package)
• Flexible remote work opportunities for certain roles, as business allows
• Social Fund (Granting Allowances: Holiday, New Child on Board, School Starter Kit)
• Sporting activity cost sharing (Company Paid Multisport Card)
• Corporate products and services at discounted prices
• Retirement Pension Plan Contribution (PPE Program)
• Employee Referral Program
• Employee Assistance Program
• Legal Assistance and Advisory for Non-EU Employees
• Dynamic work in an international business services environment - 46 languages & 57 nationalities are represented in our Warsaw workforce!
• A chance to make a difference with various charity initiatives
• Discretionary annual performance bonus

About MoneyGram :

MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.

The company serves over 60 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves - helping people around the world support their loved ones and build better futures.