Do you love to travel and would you enjoy helping others explore the world? Do you have a desire to work for a dynamic company that values international educational and occupational experiences?

Do you have a passion for helping others achieve their dreams of living and working overseas? Do you love the idea of sharing your travel experiences and inspiring others to explore the world? Would you take great pride in helping others enjoy the life-changing international experience that teaching abroad offers?

If the answer is "yes!" - this position is for you!

Student Affairs Advisors work with enrolled ITA students seeking to teach English abroad and online. See below for an outline of the responsibilities.

Compensation: $50K per year, benefits, 20 days paid time off & more (see below).

Work Hours: 40 hours a week. Monday - Friday: 9:00 - 5:30 Central Time

Start Date: October 14 or ASAP

Application Deadline: August 16, 2026

Your Location: This position is remote from anywhere in the USA. You must be legally authorized to work in the USA.

About International TEFL Academy

International TEFL Academy (ITA) is one of the world's largest TEFL training schools and has been in business since 2010. We have consistently been ranked as the best TEFL certification school for both online and in-person classes for the past 6 years in a row. In 2026, ITA won the prestigious GoAbroad People's Choice Award honoring the top international education organization as selected by study abroad professionals and students. This is the fifth time in six years that ITA has been honored with this award. Read more about ITA's recognition and awards here.

We train & certify over 2,000 students a year to Teach English as a Foreign Language (TEFL). We believe top-level TEFL training builds a realistic pathway for our students to achieve their dreams and success as professional English language teachers. Our alumni teach at schools in 80+ countries abroad, teach online from the comfort of their homes, and live as global nomads teaching online from around the world.

As the worldwide leader in the field of TEFL, we provide:

• Pre-enrollment information and personalized guidance from expert advisors,
• The Gold Standard in TEFL training and certification,
• Lifetime job search guidance – online and worldwide,
• Alumni community & peer engagement,
• Our staff with a safe, inclusive, supportive workplace/culture/job/career to grow and learn.

Company Culture: We have an amazing staff. We are committed to changing people's lives by providing them with an opportunity to see the world. We have all "been there and done that" and we've all experienced the rewards and challenges of leaving everything at home to live abroad. We are travelers at heart and are all committed to helping as many people as possible pursue their dreams. We are goal-oriented with a light-hearted sense of humor.

The Team You Will Join: ITA has 28 full-time staff members and 21 part-time Instructors living around the US.

To learn more about our team and our company, read our Vision Statement and meet the staff.

What You'll Be Doing:

• Student Support & Case Management:
• Serve on a team of advisors supporting enrolled students, answering questions via phone and email.
• Guide students through course transfers, refunds, and enrollment-related processes.
• Keep detailed records of student cases and ensure requests are handled efficiently and accurately.
• Help students with international job searches, including contract reviews, along with resume and cover letter guidance.
• Provide expert advice on TEFL job markets, recruiters, hiring seasons, and visa procedures.
• Identify and troubleshoot student concerns, offering timely solutions.
• Communication & Collaboration:
• Proactively communicate with students and colleagues to provide updates and support.
• Keep the ITA team informed about trends in global teaching markets.
• Build a collaborative virtual team environment by engaging with fellow advisors and staff.
• Speak confidently with students and lead discussions when needed.
• Demonstrate accountability & integrity in communications and interactions.
• Process Improvement & Innovation:
• Manage multiple student cases efficiently while maintaining strong attention to detail.
• Use creative problem-solving to improve student support services and processes.
• Take ownership of your responsibilities and ensure high-quality service delivery.
• Stay self-motivated and continuously seek opportunities for professional growth.
• Technical & Administrative Responsibilities:
• Stay updated on global teaching markets and keep ITA's internal resources current.
• Ensure compliance with ITA policies when assisting students.
• Utilize Google Suite, Salesforce, and other tools to manage student interactions.
• Support team projects as needed.
• More duties as needed and requested.

Meet the Student Affairs Department.

What You Bring to the Role:

Minimum Qualifications (Required)

• Education & Travel Experience: Minimum 6 continuous months living and teaching abroad.
• Administrative Experience: 1+ years of administrative or office operations experience.
• Customer Support: 1+ years of direct customer service or client-facing support experience.
• Remote Work Capability: Demonstrated ability to manage time independently and handle asynchronous workflows in a fully remote environment.
• Tool Proficiency: Working knowledge of Google Workspace (Docs, Sheets, Drive) and Microsoft Office Suite.

Preferred Qualifications (Nice-to-Have)

• TEFL/TESOL certification.
• Background in student services, study abroad administration, or international education.
• Experience using CRM software (e.g., Salesforce, HubSpot) or Learning Management Systems (e.g., Moodle).
• Demonstrated experience presenting to groups or leading virtual student discussions.

Key Competencies for Success

• Clear Communication: Ability to articulate information clearly and empathetically across email, phone, and chat.
• Organization & Detail: Comfort managing multiple student cases and tracking data across systems simultaneously.
• Adaptability & Problem-Solving: Ability to assess challenges calmly, iterate on processes, and pivot smoothly in a fast-paced environment.
• Team Collaboration: Active commitment to participating in and contributing to a supportive virtual team culture.

This is more than just a job-it's an opportunity to help people embark on life-changing experiences while working in a dynamic, globally-minded team. If this sounds like you, we'd love to hear from you!

Benefits:

• Paid Time Off: 20 days in the first year! Pretty great, right? You will receive 10 Vacation Days and 10 Personal Days off with increases each year after that. We believe it's important to "get out of Dodge" to refresh yourself and especially to get out of the country and continue to travel. We take pride in offering time off that enables even first-year employees to travel abroad at least once a year. Added vacation comes with longevity in the company.
• Insurance: Medical/Dental options starting your first day.
• Maternity and Paternity leave: We strongly believe in taking care of our staff so they can take care of their families. We provide 3 months total leave of which 8 weeks are fully paid, and 1 month is optional unpaid or working part-time.
• Sick Days: If you are sick, we want you to get well and we've got you covered. 10 sick days per year.

How to Apply:

You must apply for this position through the International TEFL Academy website using the link below. You are required to submit a resume and cover letter as a PDF in ONE file. Please combine your documents before uploading them to our portal. Do not use Quick Apply - please apply directly on our website.

*Note: Please do not apply without a cover letter. You will not be considered. Your cover letter should address:

• Why do you want to work at ITA?
• Why do you want this specific job as a Student Affairs Advisor?
• What skills do you bring to this position and why do you think you are the best candidate for it?
• What countries have you lived, worked, and/or studied in?

Due to the high volume of applications, we're unable to respond to phone inquiries. Please check your email regularly for updates on your application status. We understand your initiative, but we receive a lot of applications for this position, and it is a major process to evaluate each candidate.

What happens next?

If you are selected to move forward in the interview process, you will be contacted regarding the next steps in the process. Please check your email often. If you are not selected, don't worry, we will keep your resume on file for other future positions that could be a good match.

At ITA, we celebrate diversity and believe an inclusive workplace fosters innovation and success. We encourage applicants of all backgrounds to apply. International TEFL Academy is an equal-opportunity workplace.