Strategic Account Manager

The Next Level of Fire & Life Safety Leadership

With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.

At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

Strategic Account Manager

Location: Saudi Arabia Remote. Most preferred location is KSA, but relevant candidates, located elsewhere across the Gulf Region will also be considered and are encouraged to apply.

Job type: Full-time position. 

Role’s overview:

Edwards / Kidde Commercial UL, business brands of Kidde Global Solutions, Strategic Accounts organization is currently searching for a dynamic Strategic Accounts Manager (SAM) to manage and increase sales of fire alarm, air sampling smoke detection & emergency / mass notification solutions to clients in key verticals, including, but not limited to Data Center / Technology, Hospitality and Modular Construction. This is a remote field position and all locations will be considered. A person must be capable of flexibly pivoting across these verticals, adapting account strategies and stakeholder messaging to address the distinct buying processes, technical requirements and project delivery structures, unique to each segment.

The primary responsibility of the Strategic Account Manager is to establish and nurture strong relationships with key stakeholders, while developing and executing Strategic Account plans that drive incremental sales through the Edwards sales teams and channel partner networks. Success in this role relies on a proven ability to forge strong connections with owners and executive decision-makers, including C-suite leaders, corporate headquarters personnel, consulting engineers, and general contractors or developers. 

Key responsibilities:

• Account Management: Build and manage relationships with key stakeholders across design, construction, ownership and operations to position Edwards solutions in new and replacement projects. Key stakeholders include:

• • Data Center / Mission Critical: Engineering firms, hyperscale and colocation owners/operators and senior design, construction, project and operations leaders.
  • Hospitality  High End Residential: Brand and ownership executives, design and construction leaders, facilities teams, property managers and design consultants.
  • Modular Construction: Modular manufacturers, general contractors, developers and owners.

• Manage relationships across large organizations and multi-site project portfolios.
• Identify new opportunities, expand demand and grow market share within target segments.
• Client Needs Analysis: Use consultative selling and active listening to identify priorities and recommend solutions that fit stakeholder needs.
• Strategic Planning: Develop and maintain account plans aligned to customer goals, buying criteria and value drivers.
• Assess client needs and support tailored solutions, specifications and presentations across varied project delivery models.
• Partner closely with sales and technical teams to align strategies and deliver solutions that support customer goals across target verticals.
• Advise engineers, architects and decision makers on standardization, fire and life safety requirements and applicable codes and brand standards.

Key requirements:

• Min. Bachelor's degree.
• Technical certification, associate degree (or higher) preferred.
• 5+ years of selling experience, with strong preference for min. 2-3 years of executive/end client/C-suite level sales experience in fire/life safety (or equivalent type) industry.
• Demonstrated experience / strong working knowledge in at least one of the following verticals: Data Center / Mission Critical, Hospitality or Modular Construction.
• Demonstrated ability to engage C-Suite and Director of Engineering decision makers, understand customer business objectives, define relevant solutions, and communicate value-added benefit effectively.
• Strong consultative selling skills and demonstrated ability to manage large, complex corporate accounts, across multiple simultaneous verticals.
• Experience in a consultative selling environment; active listening skills to identify client needs, build long-term relationships and deliver tailored solutions that drive measurable business outcomes.
• Excellent communication and collaboration skills. 
• Fluent English and Arabic. 
• Proficient in Microsoft O365 and collaboration/webinar tools (Zoom, Microsoft Teams, etc.) and SalesForce.
• Valid driving license.
• Willingness to intensively travel across the region (up to 70%).

World Leaders in Fire and Life Safety

Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.