Staff Software Engineer - Sync CRM (Backend - 5 to 9 years)

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. 

About the Team

Outreach is a dynamic and innovative technology company that is committed to pushing the boundaries of Sales business.

We are seeking highly talented and motivated Senior Staff / Staff Software Engineers to join our team in India. If you are passionate about cutting-edge technology, enjoy solving complex problems, and want to be part of a collaborative, forward-thinking environment, this position is for you.

The Role

We are looking for a talented and experienced Senior Staff / Staff Software Engineer to help us expand the Outreach CRM Sync vision.

The Sync Team (“Sync”) is responsible for Outreach’s data integration platform, enabling bi-directional data integrations between Outreach and API-enabled applications and endpoints (e.g. Salesforce, Microsoft Dynamics). The integration platform is a tier 1 service, enabling users to take action within Outreach using data from any application.  The integration platform also enables customers to use Outreach data in external applications. As a Senior Staff / Staff Software Engineer, you will play a pivotal role in our software development efforts, contributing to the design, implementation, and maintenance of high-performance software solutions. 

You will work closely with cross-functional teams to define technical requirements and drive the development of innovative, scalable, and reliable software systems.

• Software Development: Design, develop, test, and maintain software applications and systems, ensuring high quality, efficiency, and scalability.
• Technical Leadership: Provide technical leadership, fostering a culture of innovation and excellence.
• Architectural Design: Contribute to the architectural design of software systems, making informed decisions to optimize performance and maintainability.
• Problem Solving: Identify and address technical challenges and bottlenecks, working proactively to find innovative solutions.
• Code Review: Participate in code reviews to maintain coding standards, identify improvements, and ensure code quality.
• Documentation: Create and maintain clear and comprehensive technical documentation.

• 5 - 9 years of strong backend development experience.
• B. Tech or M. Tech in Computer Science/ IT or a related field.
• Proven experience in software development, with a strong track record of designing and building complex systems.
• Proficiency in programming languages such as Golang, or similar.
• Expertise in software architecture, design patterns, and best practices.
• Strong problem-solving skills and the ability to think critically and analytically.
• Excellent communication and teamwork skills.
• Experience with Agile development methodologies is a plus.
• Knowledge of modern software development tools and technologies is an advantage.

Why You’ll Love It Here

● Highly competitive salary

● 25 days annual vacation time + sick time and casual leave

● Group medical policy coverage available to employees and up to 5 eligible family members

● OPD benefit covered up to INR 10,000

● Life insurance and personal accident insurance at 3x annual CTC

● 26 weeks of maternity leave pay, and 15 days of paternity leave pay

● Opportunity to be part of company success via the RSU program

● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military 

● Employee referral bonuses to encourage the addition of great new people to the team

● Fun company and team outings because we play just as hard as we work

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.