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ZeroFox seeks a Senior Sales Operations Analyst to support the sales organization through quoting, reporting, and day-to-day data analysis. This role owns the quote-to-cash process through CPQ, builds the dashboards leadership relies on, and partners closely with Sales and Sales Operations to keep the business running efficiently. This is a highly-visible role for someone who wants to grow their career and become a core part of a fast-moving team.
Role and responsibilities
- Create, manage, and troubleshoot quotes through Salesforce CPQ, supporting the end-to-end quote-to-cash process
- Build and maintain reports and dashboards in Salesforce to support forecasting, pipeline, and performance reporting
- Partner with Sales and Sales Operations leadership to analyze data and identify trends, gaps, and opportunities
- Build and maintain advanced Excel models and analysis for ad hoc and recurring business needs
- Support data hygiene and integrity within Salesforce
- Serve as a trusted Salesforce power user for the sales team
- Identify process improvements and support their implementation
Requirements
- 3-5+ years of experience in a sales operations, sales analyst, or related role (senior-level experience expected)
- Strong working experience in Salesforce: running reports, building dashboards, and navigating the platform daily (administrative experience not required)
- Hands-on CPQ experience: creating and managing quotes and understanding quote-to-cash
- Advanced Excel skills: pivot tables, lookups, and dashboard building
- Solid written and verbal communication skills
- Ability to work cross-functionally with Sales, Finance, and Sales Operations
Benefits
- Comprehensive health, dental, and vision (Cigna)
- 401(k) with 3% match, 100% immediately vested
- HSA with quarterly company contributions
- Company-paid short/long-term disability, life and AD&D insurance
- Employee Assistance Program (EAP) — confidential counseling, legal, and financial support
- Pet insurance and discount program
Equal Opportunity
We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic
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