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✔ Product Execution: Owns and regularly maintains a healthy product backlog for one or more pods. Understands and documents business outcomes in features and user stories, writes and explains user stories to the agile team. Prioritizes work items in the backlog based on customer value and business outcomes. Articulates the user, needs, business outcome, and acceptance criteria for each user story. Successfully translates solution requests into stated user or business needs. Owns the 90-day plan and updates it regularly. Understands and articulates the strategy to the agile team and leverages this strategy to ensure alignment between stakeholders and items in the backlog. Collaborates on release plan goals. Ensures scope for each release is clear, well communicated, and aligned with strategic objectives. Approves work items as ready for release. Possesses and provides authoritative knowledge on the system being developed and communicates impact of the changes. May support up to two pods. May act as a mentor to junior Product Owners or analysts.
40%
✔ Technical Execution: Works with the delivery team and Scrum Master to remove impediments and works to identify long term improvements to recurring processes. Participates in regular agile events. Acts as the voice of the customer within the agile team, and maintains clear, bi-directional communication between business stakeholders, Digital Product Managers, and the agile teams. Uses and supports agile delivery practices to consistently deliver, inspect, and adapt. Ensures quality of features through facilitation and/or completion of user acceptance testing throughout the development process. Approves readiness of feature through testing effort and clearly defined outcomes and acceptance criteria. Regularly collaborates with stakeholders and Digital Product Manager to demo progress as work is completed. Understands and incorporates non-functional improvements to the system and can articulate the value of these activities to a variety of stakeholders.
25%
✔ Communication and Customer focus: Collaborates regularly with Digital Product Manager and stakeholders to interpret and execute the product roadmap and understand where customer value can be maximized. Understands the needs of the end user and/or customer and acts as a proxy for the development team. Collaborates with Product Management and user research teams as needed to understand, amplify, and represent customer needs. Communicates outcomes and business context to the agile team, providing guidance and clarification on user stories. Sets the goal of each sprint. Communicates status, including progress toward stated outcomes and release detail to business stakeholders and senior leadership. Collaborates with other agile teams to identify, track, mitigate, and communicate dependencies.
25%
✔ Professional Development: Utilizes learning events and online learning opportunities to develop and enhance core competencies related to the role and shares learnings with others. Commits to continued self-learning of Agile, promotes standardized repeatable processes for agile team, observes, listens, evaluates, provides feedback to agile team.
10%
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