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The Senior HR Generalist will advise managers on employee relations, performance management, and internal investigations while leading core HR processes like succession planning and compensation. They will also partner with leadership on organizational design, safety programs, and the delivery of training programs to improve the employee experience.
Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states.
Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.
We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.
The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind. We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises.
See how Dragonfly Health is transforming the world of hospice and post-acute care.
Advise managers on employee relations, coaching, performance improvement plans, corrective action, and terminations. Conduct internal investigations and partner with Legal as needed.
Use employee surveys, exit interviews, and HR metrics to identify ways to improve the employee experience. Support employee committees and put recommended changes into practice.
Partner with subject matter experts to design, deliver, and evaluate training programs for employees and managers.
Coordinate and facilitate new hire orientation, working with HR and hiring managers to provide a consistent onboarding experience.
Lead core HR processes such as performance management, succession planning, change management, and compensation planning. Support benefits administration as needed.
Partner with leaders on job evaluations, job descriptions, and organizational design, and maintain the job description library.
Work with field leaders on safety programs and workers’ compensation administration. Review HR practices, update policies, and support employment compliance and required reporting.
Knowledge of general business administration, typically gained through a degree in business administration. A bachelor’s degree in Human Resources and PHR or SPHR certification are preferred.
Four to seven years of professional HR generalist experience, including experience in a multi-site, multi-state organization.
Experience administering a broad range of HR programs, with a track record in coaching, interviewing and selection, performance management, and training.
Experience helping teams navigate organizational change and connecting HR initiatives to business goals.
Strong communication, listening, presentation, and facilitation skills, with the ability to engage employees and leaders at all levels.
Sound judgment and strong problem-solving, organization, and time management skills, with the ability to work independently and manage competing priorities.
Experience with UKG is a plus. Familiarity with durable medical equipment and hospice operations is preferred.
Employees and managers rely on HR for clear guidance when they’re working through a difficult situation or adjusting to change. In this role, you’ll help managers make consistent decisions, give new hires a strong start, and turn employee feedback into practical improvements. Your work will help Dragonfly Health build a workplace where people know what’s expected, feel heard, and have the support to do their best work.
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