Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.
We are seeking an experienced Senior Workday Analyst to join our HR Technology team and serve as a key functional and technical resource for our Workday environment. This role is responsible for the configuration, administration, optimization, support, and continuous improvement of Workday Benefits, Compensation and Reporting across multiple functional areas, as well as strong demonstrated experience supporting Workday integrations.
The ideal candidate is a hands-on Workday professional with strong configuration experience who can independently analyze business needs, troubleshoot complex issues, and develop effective and scalable Workday solutions. This individual should be comfortable working across multiple Workday modules and understand how configuration changes may impact business processes, security, integrations, data, and downstream systems. Ideal candidate will also have experience supporting Workday integrations using technologies such as EIBs, Core Connectors, Web Services/APIs, Workday Studio, or similar integration technologies.
The Senior Workday Analyst will partner closely with HR, HRIS, Benefits, Talent, IT, Centers of Excellence, and other business stakeholders to translate business requirements into effective system solutions and deliver enhancements through an established three-week sprint cycle.
Duties and Responsibilities
- Configure, maintain, and enhance Workday functionality across multiple functional HCM areas, with a focus on Benefits, Compensation, Reporting and Integrations
- Configure and maintain Workday business processes, organizations, condition rules, validations, notifications, eligibility rules, security, and other related system functionality.
- Partner with HR, Centers of Excellence, IT, and other business stakeholders to gather and document requirements and translate business needs into effective Workday solutions.
- Evaluate business requests and recommend solutions that appropriately leverage Workday functionality while aligning with organizational standards and business objectives.
- Analyze existing Workday configurations and business processes to identify opportunities for optimization, automation, simplification, and improved employee and HR experiences.
- Troubleshoot complex Workday configuration, business process, security, integration, and data-related issues; perform root-cause analysis and recommend sustainable solutions.
- Assess the potential cross-functional and downstream impacts of configuration changes and enhancements before implementing solutions.
- Support Workday integrations with internal and external systems, including maintenance, monitoring, troubleshooting, testing, and enhancements. Work with technologies such as EIBs, Core Connectors, Web Services/APIs, Workday Studio, or similar integration technologies as applicable.
- Partner with technical teams, vendors, and third-party providers to troubleshoot integration issues, understand data flows and dependencies, and resolve system or data issues.
- Support Workday enhancements and new functionality from requirements gathering and solution design through configuration, testing, and production deployment.
- Perform impact analysis for configuration changes, system enhancements, integrations, and new Workday functionality.
- Develop and execute test scenarios and scripts for configuration changes, enhancements, integrations, and system updates, including unit testing, regression testing, and user acceptance testing.
- Participate in Workday release reviews, evaluate new functionality and potential business impacts, and recommend opportunities for adoption and system optimization.
- Work within an established three-week sprint cycle to prioritize and deliver configuration changes, enhancements, issue resolution, testing, and other HR technology initiatives.
- Maintain accurate documentation of business requirements, system configurations, testing, processes, and implemented changes.
- Serve as a senior Workday resource and trusted advisor for complex system questions, troubleshooting, configuration decisions, and solution recommendations.
- Support Workday reporting needs as applicable, including assisting with reports, calculated fields, dashboards, and other Workday reporting functionality.
- Collaborate with HRIS team members and cross-functional partners to ensure Workday solutions are scalable, maintainable, and aligned with business needs.
- Independently research issues, identify root causes, evaluate solution options, and manage multiple priorities while delivering high-quality results.
Required Skills
- 5+ years of hands-on Workday experience in an HRIS, Workday Analyst, Workday Consultant, or similar role.
- Demonstrated experience configuring and supporting Workday Benefits, Compensation and VNDLY
- Experience supporting Workday integrations using technologies such as EIBs, Core Connectors, Web Services/APIs, Workday Studio, or similar integration technologies
- Workday reporting experience, including Advanced or Matrix reports, calculated fields, dashboards, Discovery Boards, or related reporting functionality.
- Strong understanding of Workday HCM, business processes, and core HR functionality is required
- Experience configuring Workday business processes, condition rules, validations, notifications, eligibility rules, organizations, or related functionality.
- Demonstrated ability to troubleshoot complex Workday configuration, business process, integration, security, and data issues.
- Experience gathering and analyzing business requirements and translating them into effective Workday solutions.
- Experience supporting Workday system enhancements, testing, releases, and production deployments.
- Ability to assess the potential impact of system and configuration changes across Workday functional areas and downstream processes.
- Strong analytical, problem-solving, and troubleshooting skills.
- Ability to independently research issues, identify root causes, evaluate alternatives, and recommend appropriate solutions.
- Strong written and verbal communication skills with the ability to translate technical concepts into clear business language.
- Strong collaboration skills with the ability to work effectively with technical and non-technical stakeholders.
- Ability to manage multiple priorities independently while working collaboratively within an HRIS and cross-functional environment.
Preferred Skills:
- Experience with VNDLY
- Collaborates with HR team to design and deliver business unit dashboard reporting (including KPI’s).
- Experience with Canada, UK, Poland, New Zealand and Australia.
- Experience with Workday security configuration and understanding how security may affect business processes, transactions, integrations, and system access.
- Experience working within a structured sprint-based delivery model and managing configuration changes, enhancements, issue resolution, and testing within defined sprint cycles.
- Ability to prioritize and handle multiple tasks/projects simultaneously and be part of a team.
- A positive attitude and willingness to do what it takes to get the job done on time.
- Excellent oral and written communication skills.
- Experience supervising one or more employees
- A high level of proficiency with Microsoft Excel
Qualifications
- Bachelor’s degree in technology/HRIS or related field or equivalent experience required
- 5+ years’ experience
Working Conditions
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.
Compensation:
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $85,000-$100,000. In addition, PCG provides a range of benefits for this role.
PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
EEO Statement:
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.