Solutions Engineer - BCDR

About Slide

Based in Westport, Connecticut, Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers (MSPs). Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch with a clean-room codebase and free from legacy technical debt, Slide delivers a high-performance, easy-to-use platform designed for the future of MSPs. The company combines security, speed, simplicity, and support—without outdated pricing models or restrictive contracts.

About the Job

As a Solutions Engineer, you will be a trusted technical advisor to our Sales team and prospective MSP partners, showcasing the value of Slide’s BCDR solutions. You’ll play a critical role in driving adoption of Slide's products by conducting technical demonstrations, supporting proof-of-concept (POC) deployments, and producing enablement content. Your blend of technical depth, communication skills, and strategic thinking will help bridge the gap between business needs and product capabilities.

Key Responsibilities

• Act as the primary technical resource for BCDR product sales opportunities across North America.

• Deliver compelling product demonstrations and presentations to technical and non-technical audiences.

• Collaborate with Account Executives to understand partner requirements and design tailored BCDR solutions.

• Provide hands-on support during proof-of-concept trials and onboarding.

• Respond to technical RFPs, security questionnaires, and partner inquiries.

• Build and maintain strong relationships with prospective and current MSP partners as a trusted advisor.

• Support trade shows, partner training sessions, and virtual/in-person webinars as a BCDR subject matter expert.

• Produce sales enablement materials such as competitive comparison guides, white papers, technical FAQs, and training decks.

• Contribute to product marketing initiatives and special projects such as go-to-market campaigns, launch documentation, and feature tutorials.

• Attend industry conferences and community events to represent Slide’s BCDR offerings and capture voice-of-partner insights.

• Stay current on product developments, industry trends, and competitive landscape in the BCDR space.

• Provide actionable feedback to Product Management and Engineering teams based on field interactions.

Required Qualifications

• 3+ years in a pre-sales, solutions engineering, or technical consulting role—preferably in BCDR, cybersecurity, or cloud infrastructure.

• Strong understanding of backup technologies, disaster recovery planning, and business continuity architecture.

• Familiarity with Windows Server, VMware, Hyper-V, networking (TCP/IP, DNS, VPN), and cloud platforms.

• Excellent presentation skills with the ability to explain complex concepts to both technical and executive-level audiences.

• Experience working with MSPs or in the managed services industry.

• Self-starter with excellent time management and prioritization skills.

• Willingness to travel up to 25% for partner meetings, events, and conferences.

Preferred Qualifications

• Prior experience with MSP BCDR products.

• Knowledge of scripting (PowerShell, Bash) and virtualization environments.

• Technical certifications such as VCP, MCSA, Network.

• Familiarity with ZFS file systems and Linux-based backup appliances.

• Experience producing sales or marketing content for technical audiences.

Why Join Us

• Comprehensive health, dental, and vision coverage.

• Paid Time Off: Generous paid time off and holiday schedule.

• Retirement Plan: 401(k)

• Professional Development: Opportunities for training and professional growth.

• The opportunity to do your life's work in a dynamic and creative environment with likeminded individuals.