Solutions Consultant

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool

Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service. 

Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way.

So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning.

Solutions Consultants sit at the intersection of commercial and technical domains, and they're among the most crucial positions in our revenue team. You'll work directly with prospects and customers to understand their learning and performance challenges, design compelling solutions using our full product suite, and bring those solutions to life through demonstrations and proposals.

This isn't a back-office technical support role. You'll be in the room (or on the call) with COOs, L&D Directors, and HR leaders, helping them see what they can achieve and why Learning Pool is the right partner to get them there.

You'll be particularly well-positioned if you have experience with frontline organizations in retail, hospitality, manufacturing, or logistics, where the challenge isn't just building great learning, it's helping workers who don't sit at a desk perform at their best.

Location: Remote within the USA, Central or Eastern time zones preferred. Candidates must have the right to work in the US without visa sponsorship.

What you will be doing

Role and responsibilities include:

• Lead technical discovery with prospects, asking the right questions to understand their current state, ambitions, and constraints.
• Design and deliver tailored product demonstrations that connect Learning Pool's capabilities to each prospect's specific outcomes.
• Contribute to high-quality RFP responses and commercial proposals.
• Act as the technical voice in sales cycles, credibly engaging with IT, security, and integration questions, as well as L&D strategy.
• Partner with Sales, Customer Success, and Product to ensure smooth handoffs and a consistent customer experience from first demo to go-live.
• Contribute to the development of demo environments, internal playbooks, and enablement materials for the wider revenue team.
• Feed market and customer insight back into product roadmap conversations.

Who we are looking for

The successful candidate will demonstrate:

• You know the HR tech space: You understand how modern learning functions operate. The difference between tools isn't just technical for you, it's strategic. You can have a credible conversation with a CLO about learning culture, impact, and what good looks like.
• You've worked with or sold into frontline organisations: You understand the unique challenges of reaching deskless workers: high turnover, no corporate email, shift-based schedules, and compliance requirements that can't slip: Experience in retail, hospitality, healthcare, or logistics is a real advantage.
• You're technically grounded: You're comfortable configuring platforms, understanding integration requirements, and engaging with IT stakeholders on security and data questions. Hands-on experience with SaaS platforms is essential.
• You're a strong communicator: You can switch from a technical deep-dive with an IT architect to a value conversation with a CFO. You write clearly and present confidently.
• You're commercially aware: You understand what drives buying decisions and how to support the sales process without carrying the quota. You know when a prospect is genuinely stuck versus testing the water.
• You're self-sufficient: This is a remote role. You manage your time well, follow up without being chased, and know how to stay connected to a distributed team.

Working at Learning Pool 

The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.

Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards.

Closing date for receipt of applications is 5pm on 22nd June 2026.