Learning Pool

Manage a portfolio of mid-market and Enterprise customers to drive platform adoption, loyalty, and gross retention. Act as a trusted advisor to ensure customers achieve meaningful learning outcomes while identifying growth opportunities for the sales team.

Provide comprehensive legal support including the reviewing, drafting, and negotiation of SaaS contracts and other legal documentation. Collaborate with internal business units and outside counsel to ensure suitable supplier contracts and resolve legal issues.

Own the end-to-end manager experience strategy to improve team readiness and performance through orchestration and AI-assisted coaching. Define the product vision and roadmap while utilizing AI tools to accelerate discovery, synthesis, and execution.