Social Responsibility Manager

Location: Remote (U.S. Pacific, Mountain, or Hawaii preferred)

Position type: Full-time, Permanent

Compensation: $72,000 - $80,000 USD

About Ocean Outcomes (O2)

Ocean Outcomes is a global nonprofit and mission-driven technical partner working to improve fisheries and seafood supply chains in some of the world's most complex and high-risk contexts. Where science, community, and seafood supply chains converge, we co-develop solutions and partnerships with those who work and depend on the ocean — creating outcomes that last.

Our work improves environmental performance, strengthens labor conditions, advances human rights, accelerates adoption of new technologies, and builds long-term resilience throughout seafood systems. From electronic monitoring and Fisheries Improvement Projects (FIPs) to human rights due diligence (HRDD) and policy reform, our team works directly with those on the water to create meaningful and measurable change.

We believe sustainable fisheries are built through trust, collaboration, and solutions that reflect real-world conditions. At O2, you'll join a collaborative, globally distributed team that values scientific rigor, inclusivity, integrity, and innovation. Together, we are helping create a future where healthy fisheries support healthy ecosystems, resilient businesses, and flourishing communities.

Position Overview

Human rights violations and labor exploitation are well-documented throughout global seafood supply chains. In the distant water fishing industry, workers face isolation and hazardous working conditions, exacerbated by opaque operations, limited access to grievance mechanisms, and lack of connectivity at sea. Recent social responsibility efforts in the seafood industry have focused on human rights due diligence that prioritizes meaningful worker engagement and increasing satellite communication access for all workers.

Working closely with local partners, O2 is advancing social responsibility in the seafood industry through collaborative projects that assess and address risks at the vessel level, leverage emerging technologies like Wi-Fi and electronic monitoring (EM) as tools to bolster protection of workers and vessel transparency, and build capacity of fishers and fishworkers to understand and exercise their rights. Since 2022, O2 has led pilot projects testing these technologies in the fishing sector and is now scaling this work to more geographies and vessels.

The Manager will co-lead implementation of the “Accountability at Sea: Wi-Fi Scaling Initiative” aimed at expanding enforceable, verified crew Wi-Fi access as a tool for worker protection, grievance access, and vessel transparency in East Asian flagged distant water tuna vessels. The Manager will work closely with a project team spanning multiple organizations, as well as brands, vessel owners, suppliers, and local partners. They will be a primary point person for the technical and administrative aspects of the project planning, implementation, and tracking and reporting on deliverables. They will build and maintain the stakeholder relationships necessary to achieve project and organizational goals, and will join a growing social responsibility team spanning Northeast Asia and the United States.

Key Responsibilities

Accountability at Sea: Wi-Fi Scaling Initiative 

• Coordinate and facilitate stakeholder engagement with industry participants (e.g., brands, vessel owners, and suppliers) to secure commitment to project goals, activities, and enforceable Wi-Fi access agreements.

• Oversee engagement with civil society, worker organizations, and government/federal entities (e.g., NOAA/NMFS, RFMOs), ensuring their interests are represented and incorporated into project activities, incentive models, and policy outcomes.

• Provide support for Wi-Fi installations, and lead assessments and research on market incentives, enforceable models, implementation capacity, and scalable deployment across fleets and ports.

• Conduct in-person training for captains and crew on fair and safe Wi-Fi access and worker rights, including use of grievance mechanisms, and support formation of vessel-level Crew Committees.

• Monitor and update work plans, budgets, and timelines; report on progress internally and externally.

• Develop internal and external communications materials, support planning and facilitation of workshops, meetings, and site visits.

Social Responsibility & Human Rights Due Diligence

• Contribute to O2’s portfolio of social responsibility projects focused on human rights due diligence, including human right risk assessments, implementation of action plans, and building capacity.

• Support coordination and facilitation of rights training for crew. 

• Provide technical guidance and advisory support related to human and labor rights, social responsibility, and fishery improvement projects (FIPs) across O2’s global portfolio. 

General/Overall

• Represent O2 externally and serve as a trusted point of contact for the organization by effectively engaging with stakeholders including project partners, government and NGOs. Ensure effective communication and information sharing between all partners and stakeholders.

• Identify opportunities for program growth and development.

• Perform related duties as agreed with the immediate supervisor.

Minimum Qualifications

• Bachelor's degree in a relevant field (e.g., human rights, marine conservation, fisheries, labor studies, policy).

• 3-5 years of experience in program or project management, ideally involving human rights, labor rights, social responsibility, or supply chain accountability work.

• Experience managing multi-stakeholder projects involving industry (companies/brands), government, and civil society or worker organizations.

• Knowledge of human and labor rights, human rights due diligence, and other responsible sourcing topics aligned with O2’s mission and strategy.

• Knowledge of key international human rights frameworks relevant for work in the fishing industry such as ILO core conventions, ILO C188, and PSMA, as well as Taiwan’s fisheries regulations. 

• Demonstrated ability to manage project deliverables, timelines, and reporting against a grant-funded work plan.

• Strong written and verbal communication skills in English, including experience preparing materials for external stakeholders and funders.

• Comfort working with technical partners and translating technical concepts (e.g., connectivity technology, electronic monitoring) for non-technical audiences.

• Ability to engage effectively with diverse stakeholders from different cultural backgrounds, sectors, and industries. 

• Ability to work independently and manage competing priorities within a remote, globally distributed team.

• Strong interpersonal and relationship-building skills, with sensitivity to the power dynamics involved in engaging vessel owners, captains, crew, and worker organizations.

• Demonstrates honesty, integrity, and empathy.

Preferred Qualifications

• Advanced degree (Master's degree, PhD) in a related field.

• Direct experience with human rights due diligence (HRDD), labor rights, or grievance mechanism design/implementation in the seafood or maritime sector.

• Familiarity with distant water/industrial fishing operations, vessel-level labor conditions, or the seafood supply chain.

• Experience with connectivity/satellite Wi-Fi or electronic monitoring (EM) technologies, or willingness to build fluency quickly.

• Experience engaging with fisheries policy processes or government agencies or multi-stakeholder bodies.

• Proficiency in a language relevant to O2's regions of operation (e.g., Mandarin, Korean).

• Experience coordinating installations, field deployments, or capacity-building at ports or other remote operational sites.

• Experience engaging with advocacy groups (environment, human rights, and/or labor).

Additional Requirements

• Willingness and ability to travel domestically and internationally (possibly up to 30%), including to priority ports and, where appropriate, aboard vessels.

• Comfortable working across time zones with a distributed team spanning East Asia and the United States.

• Resourceful, collaborative, proactive, adaptable, and creative problem solver.

• Energetic and self-directed; able to work independently and function at a high level in a virtual, cross-cultural, and international organization.

• Team player and demonstrated ability to maintain excellent internal and external relationships.

• Commitment to transparency, accountability, continuous learning, and direct, constructive communication.

• Capability to build and maintain professional, equity-centered, relationships with coworkers, stakeholders and clients.

Physical Demands and Work Environment

• Ability to work effectively from home.

• Working outdoors; including boarding docked vessels at certain times.

• Ability to regularly travel to regional and international conferences and meetings and to project sites, including remote locations (e.g. American Samoa, Marshall Islands).

• Ability to work well under pressure and in a fast paced environment.

• Ability to work outside of normal working hours to accommodate international team and partners; early morning, evening, and/or weekend work required at certain times.

Compensation & Additional Information

This is a U.S. based, full time position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Starting base compensation for this position will be $72,000 - $80,000 USD, commensurate with experience. This position will become a core member of O2’s virtual team. The employee will be ‘home-based,’ meaning they will support their own work space in a location of their choice in U.S. Mountain, Pacific, Hawaii or Alaska time zones. Currently, O2 has team members in South Korea, Taiwan, and the United States. 

Benefits

• Comprehensive health care, dental, and vision benefits. Employer paid basic life, accidental death and dismemberment, short-term disability, and long-term disability insurance policies.

• 401k plan with a maximum 5% employer contribution match after 3 months of employment. 

• Flexible PTO where employees take sufficient vacation time each year to allow for a healthy work-life balance.

• 10 days of sick leave annually.

• 7 paid holidays annually plus office closure between Christmas Eve and New Years Day.

• Paid parental leave. 

• Stipend for smart phone/computer and home office equipment reimbursement.

• Professional development support.

To Apply:

Ensure your cover letter describes why you are interested and uniquely qualified for this role. All applications will be confidential. 

Timeline:

We will begin reviewing applications on August 7th. Recruitment will continue until an ideal candidate is found.