Social Media Specialist

Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA) or fully remote in the US.
Travel: Up to 20%
Job ID: 1983

The Role:

The Social Media Specialist will execute IonQ’s global organic social media presence, driving awareness and engagement through proactive storytelling, distinctive positioning, and thought leadership on LinkedIn, X, YouTube, and other relevant channels. This role will bring IonQ’s brand, leadership, and subject matter experts to life through content that makes complex technology accessible, demonstrates its relevance, and sparks meaningful conversation.

This individual will maintain the organic social media execution and editorial calendar, proactively uncovering stories across IonQ, its subsidiaries, and partners. They will translate technical expertise, company milestones, customer successes, and industry developments into compelling content tailored to each platform and audience. Working with executives and subject matter experts, they will assist in developing social content that establishes recognizable voices and advances IonQ’s perspectives on the future of quantum technology.

The role will combine creative direction with hands-on content development, publishing, and community engagement. They will build sustained storytelling around IonQ’s core technologies and capabilities, extend the impact of strategic events and initiatives, and identify timely opportunities for IonQ to contribute to relevant conversations. They will also develop playbooks and share best practices that help teams strengthen their social presence across markets.

Audience insights, competitive awareness, and performance measurement will support the ongoing refinement of content and channel execution, with a focus on increasing awareness, deepening engagement, and building an active global community. The position will report to the VP, Global External Communications and Corporate Reputation.

Responsibilities:

• This individual must be able to learn the technical details of IonQ’s business, work closely with subject matter experts, and translate complex concepts into accessible, engaging content tailored to each platform and audience. The role requires strong strategic judgment, exceptional writing skills, and hands-on execution—from proactively identifying stories and developing content to posting and engaging with the community.
• Support and execute a social media strategy aligned with corporate narratives across compute, platform, government affairs, and employee/executive communications
• Possess working knowledge of and familiarity with day-to-day SM community management and social media operations such as content creation processes, leveraging a robust editorial and content strategy, understanding of core data analytics platforms - SOV and SOM (e.g., Sprout Social, Google Analytics, Datorama for starters) and KPI development
• Own the content calendar in sync with the Communications team. Create and publish relevant, original, high-quality social content for the brand – who we are, what we do, core capabilities, IonQ differentiators
• Partner with creative resources to package and promote content for effective delivery and distribution across social media platforms
• Develop and maintain a comprehensive content calendar to enable cross-functional alignment on timing of communications
• Put forward paid social recommendations - identify opportunities for content amplification against priority stakeholders around the globe
• Collaborate with external agency partners and vendors who provide guidance, strategic insight, and creative execution
• Engage directly with online communities and support community management efforts across key social channels
• Partner with legal, compliance and other teams to understand ongoing regulatory requirements, issues, develop necessary updates to the social media policy and ensure new practices are understood and implemented
• Develop analytics to identify trends and themes, implement a test and learn approach, and optimize social media strategy
• Perform daily social listening to help identify emerging trends, mitigate issues, and protect brand reputation
• Work with outside partners (including videographers, graphic artists, and video editors) on story briefings, planning process, creating compelling content across a variety of channels (video, podcast, newsletter, social media, short/long-form written, infographics).
• Utilize the Social Media tech stack efficiently for publishing, listening, employee advocacy, and data reporting

Requirements:

• Bachelor’s Degree or equivalent industry experience
• 5+ years’ experience managing organic social media execution for a technology company, agency, or similar.
• Solid understanding of social media platforms, content publishing platforms, amplification platforms and social media monitoring tools
• Advanced analytical thinking and problem-solving
• AI & Workflow Integration: Experience deploying AI-driven social listening, scheduling, and analytics tools to streamline operations. 
• Huge sense of urgency to get things done ensuring quality and proofing for every post
• Ability to take abstract deep tech and ambiguous information and organize into meaningful facts and information for business partners to understand
• Excellent communication skills; ability to communicate effectively with highly technical and business teams and executive management. Demonstrated ability to influence and educate all levels of internal stakeholders, including executive leadership. Strong negotiation and consensus-building skills when dealing with internal customers, stakeholders and team members
• Ability to collaborate effectively with cross-functional team members and stakeholders across the enterprise
• Excel in a collaborative working environment and builds trust with others

The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.