Service Sales Specialist

Bring more to life. 

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?  

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.   

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. 

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.  

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. 

Learn about the Danaher Business System which makes everything possible. 

The Service Sales Specialist is responsible for is responsible to drive service sales growth across Argentina and CALA through direct customer engagement and active distributor management. Own assigned service opportunities and the complete commercial cycle, from identification and quotation through negotiation, closure, renewal and follow-up. Develop consultative relationships, expand service agreement coverage and deliver contract capture, revenue, orders, pricing and growth objectives.  

This position reports to the Sr Manager, Service Sales and is part of the Equipment service solutions team located in São Paulo and will be fully remote to cover Latin America Region. 

What you will do: 

• Develop and execute territory growth strategies by creating account and distributor business plans, identifying customer priorities, managing competitive risks, and driving service sales opportunities across the assigned region. 

• Manage channel partners and customer relationships through a regular business cadence, ensuring alignment on funnel management, quotations, renewals, forecasts, open actions, and support requirements while building trusted relationships with key stakeholders. 

• Drive service contract and lifecycle sales by identifying, positioning, and closing opportunities related to contract renewals, warranty conversions, win-backs, preventive maintenance, calibrations, upgrades, and other service offerings. 

• Own commercial execution and forecast accuracy by generating proposals and quotations, negotiating terms, maintaining an accurate Salesforce funnel, and delivering reliable sales forecasts and business insights. 

• Collaborate cross-functionally to maximize customer success and business performance by leveraging installed-base data, service analytics, and market intelligence while partnering with Equipment Sales, Service Operations, Marketing, Finance, Legal, and distributors to remove barriers and improve customer outcomes. 

Who you are: 

• Bachelor’s degree in business, Engineering, Life Sciences, Biotechnology or a related field. MBA can be a differentiator. 

• Proven track record of service sales or solution selling in Latin America countries (except Brasil) 

• 5+ years of successful experience in service sales, technical sales, account management and/or distributor management.  

• Proficiency in Salesforce or another CRM, Excel and PowerPoint; experience with Qlik or similar analytics tools is desirable. 

• Fluent Spanish is mandatory, with strong oral and written business communication skills. Intermediate working proficiency in English. 

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role 

• Ability to travel 50% of the time, overnight, within territory or locations 

• Must have a valid driver’s license with an acceptable driving record 

It would be a plus if you also possess previous experience in: 

• SalesForce - Service Max - Oracle – SAP 

• Biotechnology/Life Sciences knowledge  

• Equipment services knowledge  

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. 

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide. 

·       Develop and execute territory growth strategies by creating account and distributor business plans, identifying customer priorities, managing competitive risks, and driving service sales opportunities across the assigned region.

·       Manage channel partners and customer relationships through a regular business cadence, ensuring alignment on funnel management, quotations, renewals, forecasts, open actions, and support requirements while building trusted relationships with key stakeholders.

·       Drive service contract and lifecycle sales by identifying, positioning, and closing opportunities related to contract renewals, warranty conversions, win-backs, preventive maintenance, calibrations, upgrades, and other service offerings.

·       Own commercial execution and forecast accuracy by generating proposals and quotations, negotiating terms, maintaining an accurate Salesforce funnel, and delivering reliable sales forecasts and business insights.

·       Collaborate cross-functionally to maximize customer success and business performance by leveraging installed-base data, service analytics, and market intelligence while partnering with Equipment Sales, Service Operations, Marketing, Finance, Legal, and distributors to remove barriers and improve customer outcomes.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.