Service & Equipment Engineer

Service & Equipment Engineer, Springvale    

• High impact and visibility  

• Technical experience

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets.

Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company, recognized five years in a row. For more information about Solenis, please visit www.solenis.com.

Join Solenis as our Service & Equipment Engineer and play a key role in delivering innovative equipment solutions that keep our customers' operations running safely, efficiently, and at peak performance.

About the role:

Solenis is seeking an experienced and hands-on Equipment Service Engineer to support our customers across ANZ.  You'll lead all aspects of customer field equipment—from installation and commissioning to maintenance, troubleshooting, and upgrades—ensuring reliable performance, exceptional customer service, and successful project delivery.

You will work closely with commercial teams, customers, suppliers, and contractors to deliver equipment projects that support customer growth, compliance, and operational excellence.

You will be responsible for:

Equipment Projects & Installation

• Source equipment at competitive pricing while ensuring compliance with Solenis purchasing policies.
• Manage and execute customer equipment projects, including business continuity, growth, and compliance initiatives.
• Coordinate and oversee contractors involved in equipment installations and upgrades.
• Install, commission, and maintain monitoring and control equipment at customer sites.
• Conduct equipment field trials and support new technology implementations.

Equipment Maintenance & Reliability

• Maintain Solenis equipment on customer sites to meet performance, reliability, and safety standards.
• Troubleshoot and resolve equipment issues through effective fault-finding and problem-solving.
• Perform equipment inspections, audits, calibrations, and preventative maintenance activities.
• Ensure equipment is installed and operating safely and correctly.

Technical Support

• Develop and maintain expertise across Solenis equipment offerings, including:
  • Biocide systems
  • Polymer Dosing Equipment
  • Dosing Pumps
  • Tanks and associated systems
• Deliver equipment training to Solenis commercial teams and customers.
• Identify equipment-related opportunities and improvement initiatives at customer sites.

About You

Essential Skills & Experience

• Experience with instrumentation, mechanical installation, and equipment maintenance.
• Strong troubleshooting and fault-finding capabilities.
• Demonstrated commitment to workplace safety and hazard identification.
• Ability to work independently and manage competing priorities.
• Previous experience working remotely and directly on customer sites.
• Strong computer literacy and reporting skills.
• Excellent communication and customer relationship skills.
• Mechanical aptitude and strong attention to detail.
• Current Australian Driver's License.
• Ability and willingness to travel extensively throughout Australia.

Preferred Qualifications

• Engineering Degree highly regarded.
• Trade qualification also considered.
• Restricted Electrical License is advantageous.
• Experience within the Paper, Pulp, Water Treatment, Chemical Processing, or related industrial sectors is highly desirable.

Why Join Solenis?

• Work with innovative industrial water and process technologies.
• Diverse role combining technical service, project management, and customer engagement.
• Opportunities for professional growth and technical development.
• Be part of a global organization committed to safety, sustainability, and customer success.

If you are a proactive, safety-focused technician or engineer who enjoys working in the field, solving complex problems, and delivering outstanding customer support, we'd love to hear from you.