Senior Vice President of HR Operations

About Keystone 

Keystone is one of the largest and fastest-growing insurance brokerages in the country — ranked #26 among U.S. retail brokers and #4 fastest-growing in the Top 50 by Business Insurance. Our platform spans 33+ states, 180+ agency partners, and more than $500 million in revenue — uniting some of the country's most respected independent agencies with the scale, tools, and resources of a national brokerage. Through operational support in finance, HR, marketing, technology, producer development, and M&A, we empower agencies to grow while preserving what makes them who they are — their client relationships and their role in the communities they serve. Guided by our trademarked commitment, "Trust, our most important policy," Keystone is building the insurance solution every family and business can count on. For more information, visit https://mykeystone.com/.

SVP, HR Operations

Position Summary:

The SVP, HR Operations is Keystone's senior leader responsible for HR systems, people data, payroll, and day-to-day employee transaction processing. Reporting to the Chief Human Resources Officer, this role ensures Keystone's HR infrastructure is scalable, reliable, compliant, and aligned to the company's growth and evolution into One Keystone. This leader serves as a strategic partner to the CHRO in modernizing HR processes, systems, reporting, and service delivery. The SVP will lean into AI, automation, technology solutions, and process efficiency to improve the employee and leader experience while partnering closely with IT, Finance, and Human Capital peers.

Key Responsibilities:

HR Operations, Service Delivery & Transactions

HRIS, People Analytics & Technology Enablement

Payroll, Compliance & Operational Controls

Qualifications:

Work Environment: This position offers remote work flexibility.

Salary Transparency Statement: In accordance with state and local pay transparency laws, we will provide the applicable salary range upon request to candidates who reside in jurisdictions where such disclosure is required.

Benefits:

• Competitive Salary
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off 
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.