Senior Technical Solutions Consultant

Senior Technical Solutions Consultant, North America

We are seeking a strategic, influential, and commercially minded Senior Technical Solutions Consultant to lead technical discovery, solution architecture, validation, and technical close for Jabra’s most complex enterprise collaboration opportunities across North America.

As a senior customer-facing technical advisor, you will help enterprise customers realize the full value of Jabra’s audio, video, and collaboration solutions. You will translate business and technology requirements into scalable, deployable solutions that integrate effectively, deliver measurable customer value, and support long-term adoption.

Working closely with Sales, Channel, Product, Services, consultants, and systems integrators, you will engage customers early in the buying journey to shape requirements, influence technical stakeholders, create preference for Jabra, and strengthen our position against competitive alternatives.

This role is critical to accelerating Jabra’s video and collaboration growth through a technology-first approach to strategic opportunities. Success requires a balance of technical depth, commercial acumen, executive presence, and a strong bias for turning complex customer challenges into winning, scalable outcomes.

What You’ll Do

• Lead technical discovery for complex enterprise opportunities, including collaboration platforms, room environments, IT standards, security requirements, workflows, and customer success measures.
• Design and present scalable end-to-end audio, video, and collaboration solutions that connect technical capabilities to measurable business value.
• Own the technical sales process—from discovery and demonstrations through proof of concept, technical validation, and technical close.
• Serve as a trusted advisor to customer IT, AV, UC, workplace technology, procurement, and executive stakeholders.
• Lead technical product conversations, virtual demos of products when required, and support proof-of-concept discussions, defining success criteria, technical configuration, stakeholder alignment, feedback, and scale recommendations.
• Partner with Account Managers, Channel Account Managers, Product, Marketing, Services, and Support, to align commercial strategy, solution design, and deployment readiness.
• Identify and resolve technical, competitive, integration, security, deployment, and adoption barriers.
• Lead technical workshops, customer presentations, executive briefings, solution demonstrations, and RFP/RFI support.
• Train and enable Jabra sellers and partners on solutions, discovery, and technical differentiation.
• Capture customer, competitive, and market insight to inform product, marketing, and go-to-market priorities.

To perform well in the role, we imagine that you:

• 10+ years of experience in solution consulting, sales engineering, unified communications, AV technology, workplace collaboration, IT infrastructure, or enterprise technology deployments.
• At least 5 years in a customer-facing pre-sales, solution engineering, technical consulting, or technical account leadership role.
• Experience leading complex enterprise sales cycles involving multiple stakeholders, solution components, and integration requirements.
• Strong knowledge of enterprise collaboration ecosystems, including Microsoft Teams, Zoom, Google Meet, Cisco, or comparable platforms.
• Experience with enterprise audio/video, room systems, device management, AV/UC integration, wireless technologies, and/or B2B electronics.
• A demonstrated ability to lead pilots, proof-of-concepts, technical evaluations, and solution validation programs.
• Strong consultative discovery, solution architecture, presentation, workshop facilitation, and executive communication skills.
• Ability to simplify complex technical concepts for technical and non-technical audiences.
• A highly competitive, commercially minded mindset and motivation to build something significant.
• Bachelor’s degree in Business, Information Technology, Engineering, Communications, or a related discipline; advanced degree, certification, or equivalent experience preferred.

Travel:

• Travel throughout North America for customer, partner, event, and internal business meetings, required up to 50%.

Pay Transparency Notice:

• The anticipated total target compensation for this position is $175,000-$200,000 annually, total earnings.
• Actual compensation will be determined based on a range of factors, including geographic location, role scope, relevant skills, qualifications, and experience.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss to overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming users.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We encourage you to apply

We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

Disability Accommodation

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers.us@gn.com or call 978-606-2210. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

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We hope you will join us on this journey and look forward to receiving your application.

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