Senior/Tax Manager (Service Delivery)

Overview

GR8 Global is a firm forged by an affinity of top 100 accounting firms in the United States with the objective of coming together and redefining the workplace while providing additional value to our partners. We believe that there is a huge pool of talent outside of the US. Our mission is to bring together the best talent and match them with excellent work opportunities based on their core competencies, skill sets, and overall experience and exposure in the different areas of audit, accounting, and similar financial-related areas. We prioritize creating a positive and inclusive workplace culture where all talents are valued and developed.

The Senior Tax Manager will serve as a key leader within the Tax practice, working adjacent to the Service Delivery Director to support and grow tax operations. This role combines hands-on tax expertise with team leadership, client relationship management, and business development support. The ideal candidate will help expand the Philippines-based tax team while ensuring high-quality service delivery for US individual and corporate tax clients.

Responsibilities

Service Delivery & Operations

• Support the Service Delivery function within the Tax practice
• Oversee team operations and ensure quality deliverables
• Handle functional work for client firms
• Assist in US Readiness Program initiatives
• Learn and adapt to Philippines operations, hiring, and service delivery processes within 3 months
• Participate in Business Development calls
• Advise on the types of tax professionals available in the Philippines
• Support initiatives to grow tax teams in the Philippines
• Collaborate cross-functionally with US leadership
• Collaborate globally with Service Delivery counterparts in India, LATAM, and future expansion regions

Team Leadership

• Manage and develop a tax team based in the Philippines
• Lead the performance review process for team members
• Assist with technical interviews to assess candidate qualifications
• Help form tax teams for clients

Client Management

• Provide insights during client discovery calls and intake meetings
• Build and maintain strong client relationships
• Collaborate with clients to understand their tax needs and deliver solutions

Qualifications

• Bachelor's Degree in Accounting, Finance, or related field
• 10+ years of Tax experience
• 2-3 years of management experience
• 5+ years US Taxation expertise (both individual and corporate)
• CPA firm experience required
• CPA - Preferred; MBA - Preferred

SKILLS & COMPETENCIES

• Advanced proficiency in MS Office Suite
• Strong data analysis and reporting skills
• Experience with accounting software and documentation tools
• Excellent leadership abilities
• Effective listening and communication skills

WFH TECHNICAL REQUIREMENTS:

• Minimum Internet Speed: 50-100 Mbps
• Dedicated Home Office Area: Private, quiet workspace
• Business Continuity Plan: Power and Internet Backup is a MUST

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