Lead the migration of clients from third-party tools to the Atlassian suite by planning, implementing, and troubleshooting migrations. Develop custom scripts and tools to facilitate data migration and provide post-implementation support and training.
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Job Duties:
Help clients improve business systems using the Atlassian suite by helping them migrate from 3rd party tools to Atlassian applications using best practices and recommendations.
Work with clients in planning for Atlassian migrations, implementing the Atlassian migrations, and troubleshooting post-Atlassian implementation issues.
Assess the clients current systems by gathering client requirements and assessing the current applications usage.
Research possible migration paths and make proposals to clients for migrations.
Consult on, develop and implement infrastructure for new products deployments where it is required for the project.
Collaborate with a Systems Architect on application and data configurations.
Develop custom tools and scripts to facilitate data migration processes.
Consolidate Atlassian applications/environments. Configure Atlassian Access as well as external authentication platforms such as Azure, AD, LDAP, Okta, OneLogin, Google Workspace and other.
Research migration solutions from non-Atlassian platforms as Rally, Zendesk, ServiceNow and others.
Execute test and production migrations and make necessary process adjustments.
Troubleshoot issues that arise during implementation.
During implementation and post-implementation, lead transformation workshops and new platform trainings.
Provide post-implementation support by resolving issues that arise.
Provide support to clients' end-users by conducting assessments and implementing solutions.
Conduct an ongoing analysis of the new post-migration environment and compile a report on problems and their possible solutions.
Provide administrative support to clients by working with project stakeholders to support their day-to-day operations.
Provide consultation on application functionalities and possible improvements.
Execute application and platform configuration changes on client requests.
Occasional travel of up to 40% to client locations throughout the U.S.
Special Skills:
Position requires a Bachelor's Degree in Computer Science, Engineering or Related Field and five (5) years of experience.
The aforementioned five (5) years of experience must be progressively responsible.
Requires five (5) years of experience in: Atlassian Cloud, Azure, AWS, Groovy, Python, SQL. Occasional travel of up to 40% to client locations throughout the U.S.
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