Senior Scheduling Specialist
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AI Summary
Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!
Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team.
Benefits Available to All Benefit-Eligible Employees
- 401(k) retirement savings plan
- Mileage reimbursement
- Employee Assistance Program (EAP)
- Paid vacation, sick leave, and holidays
Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week:
- Medical, dental, and vision insurance
- Flexible Spending & Health Savings Accounts
- Disability, life, and AD&D insurance
- Pet insurance
- Assists with scheduling and coverage needs, including weekends.
- Maintains the master scheduling calendar.
- Supports training and onboarding of new Scheduling Coordinators.
- Monitors branch workflows and coordination notes.
- Reviews scheduling reports for accuracy across branches.
- Collects clinician schedules monthly from Branch Directors.
- Sends weekend on-call schedules for branch confirmation each Friday.
- Maintains branch zip code coverage lists.
- Coordinates clinician schedules to optimize productivity.
- Assists with caseload assignments for LVN and PTA visits.
- Communicates visit schedules to patients as needed.
- Notifies staff of new same-day or overdue patient assignments.
- Removes duplicate evaluation tasks and approved non-admits.
- Collaborates with operational and clinical teams to resolve scheduling issues.
- Escalates significant scheduling concerns to the Scheduling Director.
- High school diploma or equivalent required; minimum of 3–5 years of scheduling, administrative, or healthcare operations experience. Home health or healthcare experience preferred.
- Strong knowledge of scheduling practices, staffing coordination, and workflow management, with the ability to manage multiple priorities and ensure appropriate coverage.
- Proficient in Microsoft Office Suite, scheduling software, and electronic medical record (EMR) systems, with the ability to maintain accurate records and generate reports.
- Demonstrated leadership skills, including training, onboarding, and supporting scheduling staff while serving as a resource for team members and branch leadership.
- Excellent communication, organization, and problem-solving skills, with the ability to work effectively with clinicians, patients, and leadership while maintaining a high level of customer service.
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Equal Opportunity & Veteran‑Friendly Employer:
We are proud to be an equal‑opportunity employer committed to building inclusive, compassionate healthcare teams. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business need.
Veterans and military spouses are encouraged to apply. As a veteran‑friendly employer and proud participant in the We Honor Veterans Association, we recognize and value the leadership, teamwork, adaptability, and service‑driven experience military‑connected individuals bring to patient‑centered care and healthcare environments.
Communication Consent:
By submitting an application, you acknowledge and consent to receive communications—including emails, phone calls, and text messages—from Mission Healthcare and its recruiters regarding your application and potential employment opportunities. You may opt out of text messages at any time by responding with "STOP".
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