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Transparity

Senior Project Manager - D365 BC

Posted 2 hours ago
5-10 years experience
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AI Summary

Lead complex customer ERP and CRM transformation projects, managing plans, resources, budgets, risks, issues, changes, reporting, and delivery across teams. Manage customer and internal stakeholder relationships, support presales and invoicing, coach colleagues, and contribute to project governance and business development.

Company culture

Transparity is a fast-growing IT company focusing on Microsoft Cloud based solutions. Our culture has an enviable reputation in the industry which we work hard to maintain. We are focused on creating an inclusive environment where our employees thrive based upon integrity, strong work ethic, a one-team ethos, desire to learn and develop and a commitment to deliver unwavering service excellence to our customers, vendors and partners. Therefore, first and foremost we recruit with our cultural fit in mind.

Job Overview/Purpose

We are looking for a Senior Project Manager to join its growing team. You must be capable of working on medium to large-scale, complex business applications transformation projects. You will be responsible for working closely with customers and supporting the delivery teams in planning, designing, building, testing, and maintaining solutions to a high standard, following an waterfall delivery approach.

The position of Senior Project Manager is an integral role in the successful delivery of a solution to the customer.

Main Duties and Responsibilities

  • Lead complex customer projects across multiple teams, using Agile and/or Waterfall delivery methods.

  • Own project planning and delivery, including resources, budgets, reporting, risks, issues and change.

  • Use Azure DevOps to support effective project delivery and tracking.

  • Manage customer expectations, keeping everyone clear on responsibilities, processes and outcomes.

  • Run key project activities including stand-ups, sprint planning, retrospectives and workshops.

  • Support presales through project planning, scoping and estimation.

  • Coordinate workloads across the project team and ensure work is delivered to a high standard.

  • Work with Finance to support accurate customer invoicing and resolve queries.

  • Coach and support colleagues, sharing knowledge and helping develop the wider team.

  • Create and deliver project artefacts such as roadmaps, vision boards and project board presentations.

  • Build strong relationships with customers and internal teams.

  • Contribute to internal improvements, new ideas and better ways of working.

  • Support business development opportunities while continuing to deliver successful customer projects.

Skills, experience and qualifications

  • Experience delivering ERP and CRM implementations in enterprise environments.

  • Strong project planning, organisation and stakeholder management skills.

  • A practical, solutions-focused approach to resolving project and customer challenges.

  • Excellent communication skills, with the confidence to engage, present and challenge at senior and Board level.

  • A customer-first mindset and commitment to delivering a high-quality service.

  • Experience introducing project governance, processes, tools and templates.

  • Experience supporting customers and teams working in an Agile environment.

  • The ability to manage competing priorities and deliver against deadlines.

  • PRINCE2 Agile Practitioner and/or Scrum Master certification.

  • Flexibility to occasionally travel to customer offices and 2 Kingdom Street, stay away overnight or travel internationally.

  • A full UK driving licence.

Disability Confident

Transparity have a proactive attitude when it comes to looking after the wellbeing and inclusion of all our employees.  We promote equal opportunities through our recruitment process and a positive, inclusive culture across the business which we are proud of. We are diverse in our approach to recruitment and recognise that talent comes in all different forms.  The diversity in our team is what helps our business work so well.   

To find out more about our disability commitment please contact People & Culture or ask during the interview. 

Our Offering

In addition to a competitive salary, there are a number of benefits and perks we offer to say thank you for being a part of our journey: 

  • To work at a 3* World Class Best Company  

  • Flexibility over where you work with our Winning from Anywhere® approach  

  • 25 days holiday  

  • Home working allowance paid monthly  

  • Winning from Anywhere® allowance to help your set up at home  

  • 24/7 GP at hand  

  • Immediate 24/7 access to an Employee Assistance Programme  

  • We’ll support you when you’re not well with our Company sick pay scheme  

  • 4x base salary life assurance 

  • Private health insurance after a successful year’s service  

  • Enhanced parental pay and leave, supporting you with those precious life moments  

  • Access to the Perkbox platform to help make your money go further  

  • Cyclescheme  

  • Electric car scheme  

  • And many more!  

AI in our recruitment process

At Transparity becoming a Frontier organisation is key to our success, so we use AI to support our recruitment team with tasks such as note‑taking and automating parts of the recruitment process so we can focus more time on meaningful, human conversations and providing a positive candidate experience.

We do not use AI to review, screen, score, or rank applications. All hiring decisions are made by people.

If you have questions about our recruitment process or need adjustments at any stage, please let us know, we’re happy to help.

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