Symetra has an exciting opportunity to join our team as a Senior Product Tax Specialist - Life & Retirement Customer Tax Reporting!
About the role
The Senior Retirement and Individual Life Tax Specialist supports the product tax administration and customer tax reporting needs of Symetra’s Life and Retirement Divisions. This role focuses on the taxation of our life insurance, annuity and retirement products and ensuring accurate, timely tax reporting for policyholders and claimants.
This role will provide support across the divisions, including product development and Operations teams, and will collaborate with other internal departments, including the Tax Department, Accounting, Compliance, Technology and external vendors to resolve customer tax reporting issues, implement regulatory changes and support new products and enhancements to policy administration systems.
What you will do
- Customer Tax Reporting & Product Tax Administration
- Ensure accurate and timely tax reporting for policyholders and claimants associated with life insurance, annuity and retirement products; including Forms 1099, and other required customer tax forms.
- Support implementation of regulatory changes affecting product tax administration and customer tax reporting.
- Reconcile tax reporting data across administrative systems, vendors, accounting records, and IRS filings.
- Oversee customer tax reporting adjustments, corrections, and issue resolution.
- Product & System Support
- Partner with product, operations, and technology teams to define product tax administration and customer tax reporting requirements for new products and system enhancements.
- Develop and execute testing strategies, including user acceptance testing (UAT), for tax-related functionality and product launches.
- Project Leadership
- Lead and support complex, cross-functional projects involving product tax administration, customer tax reporting and related system or regulatory changes.
- Collaborate with Finance, Tax, Compliance, Operations, Claims, and IT to coordinate project work and drive successful outcomes.
- Manage project communications, key decisions, timelines, and deliverables.
- Operations & Consultation
- Serve as a subject matter expert for complex tax-related transactions and operational issues.
- Monitor and resolve product tax administration issues, related audit findings, and compliance concerns.
- Provide guidance to internal teams on product tax administration and communicate with policyholders, brokers, and vendors as needed.
- Process Improvement
- Identify and implement process improvements to product tax administration and customer tax reporting processes that enhance efficiency, accuracy, compliance, and customer experience.
- Participate in industry groups and monitor regulatory developments affecting life insurance, annuity, and retirement product taxation to inform operational practices and future enhancements.
Why work at Symetra
"Symetra will spoil you. There aren't many companies that will put as much effort into you being a success as Symetra. The culture will challenge you but simultaneously put you at ease. Failure is seen as integral to the learning process so there is less reason to be fearful of it." - Kerry S., Sr. Systems Analyst
“I feel welcome and included at Symetra every day and I really believe you can be you at Symetra." - Megan H., Deputy Chief Compliance Officer
What we offer you
We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
- Flexible full-time or hybrid telecommuting arrangements
- Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
- Paid time away including vacation and sick time, flex days and ten paid holidays
- Give back to your community and double your impact through our company matching
- Want more details? Check out our Symetra Benefits Overview
Compensation
Salary Range: $87,900 – $146,500 plus eligibility for annual bonus programs
Qualifications
Who You Are
- Bachelor’s degree in Accounting, Finance, Business, Taxation, or a related field
- 5+ years of relevant experience in tax reporting, tax administration, accounting, insurance, or financial services.
- Knowledge of tax treatment and customer tax reporting requirements applicable to life insurance, annuity, or retirement products, including W-2 and 1099 reporting.
- Strong analytical, problem-solving, and project management skills.
- Excellent communication and collaboration skills.
- High attention to detail and ability to manage multiple priorities.
- Proficiency with reporting systems, data reconciliation, and process improvement initiatives.
- Direct experience supporting life insurance, retirement, or annuity products. (Preferred)
- Relevant professional certification or industry designation. (Preferred)
We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization with a cameras-on culture, reliable internet connectivity is important to how we connect, collaborate, and serve our customers. To support a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:
- Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
- Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
- Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.
When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:
- Disqualification from the recruitment process
- Withdrawal of a job offer
- Termination of employment and other criminal and/or civil remedies, if fraud is discovered
— Sarah J.
·
Marketing Manager
★★★★★
Verified
