Senior Operations Manager (f/m/d)

Your responsibilities

• Forecasting & product launches — Own demand forecasting and order management with our production partners, and drive new products from setup through to launch-ready operational data in the relevant systems

• Inbound logistics & stock — Plan cost-efficient, timely inbound transportation and manage stock levels across warehouse and our stores to hit availability targets and avoid out-of-stock situations

• Process oversight & automation — Oversee core fulfillment, returns, and other after sale processes and continuously drive automation and quality improvements

• Cost management & KPI reporting — Monitor logistics costs against plan, validate invoices, and own the operations KPI reporting (GetKLAR)

• Strategic partnership — Act as the key operational partner across Product, Customer Service, Finance, and external partners, continuously improving warehouse and logistics processes

• Project management — Lead cross-team projects to continuously improve the operations set-up

• Packaging — Ensure reliable packaging material supply across our partners and locations

Your profile

• Several years of experience in operations, supply chain, or logistics management, ideally in fashion, e-commerce, or retail

• Track record of owning a function end-to-end, incl. inventory planning, demand forecasting, and cost/KPI frameworks

• Strong affinity for AI and automation tools, with a genuine drive to make processes more efficient

• Vision and clear understanding of what a state of the art operations set-up and process looks like
  Ambition to strive for excellent and to get better every day
  

• A true hands-on mentality — as comfortable executing as designing the process

• Confident managing external partners and aligning cross-functional teams

• Comfortable with e-commerce and operations tools, e.g. Shopify, Claude, Notion

• Structured, detail-oriented, and ownership-driven working style

• Fluent in English and German; Italian is a plus

• Full-time (100%), based in or around Munich (office option in Munich), but remote-first way of working

Your benefits

• Bootstrapped and long-term oriented start-up, allowing you to take responsibility and actively shape the growth path of ALEMI

• Competitive salary and ALEMI product perks, e.g. an ALEMI bag of your choice as a sign-on bonus, 30% discount on all products, and a special ALEMI birthday present

• Fair holiday and absence regulation, i.e. 30 days of paid leave per year for full-time employees, sabbatical, and additional days off on special occasions

• Remote-first working setup without core hours or face time

• An individual learning & development path, e.g. a yearly budget for external training, coaching & conferences, internal knowledge-sharing sessions, and regular feedback & development talks

• An inspiring team and culture: an ambitious team with strong ownership, female leadership, an output-oriented culture with a “don’t ask for permission, ask for forgiveness” mentality

• Regular virtual and onsite team events

• The latest IT and software set-up, e.g. Shopify, Claude, Notion, GetKLAR, Personio

• Unlimited Claude Tokens to build your dream set-up (if justified)

About us

ALEMI is a Zurich-based handbag brand with the vision to redefine business bags for women.
We create elegant, timeless handbags that unite minimalist aesthetics with smart functionality. Each piece is handcrafted in a family-owned atelier in Italy, under fair working conditions, using premium Italian leather that is made to last.

Our values are rooted in quality, transparency, and empowerment — not only through our products but also in how we work as a team. Founded in 2020, ALEMI has grown into a dedicated team of 15+ people, united by one mission: to empower women in their everyday lives with bags that support both confidence and individuality.