Own and continuously improve the NetSuite ERP platform, including configurations, customizations, integrations, release testing, and end-user support across Finance, Supply Chain, Operations, and Sales. Lead NetSuite projects and integrations with connected business systems, troubleshoot issues, and help evaluate and implement AI-enabled automation.
Position Overview:
We are seeking an experienced Senior NetSuite Business Systems Analyst to be the primary subject matter expert and system owner for our NetSuite ERP platform. This hybrid role bridges functional business knowledge and technical development capability - you will work directly with Finance, Supply Chain, Operations, and Sales teams to configure, customize, and continuously improve NetSuite, while also building integrations with our existing bolt-on landscape (Salesforce, Rippling, Arena, our data analytics platform, contract manufacturers, 3PLs, external partners, and more). The ideal candidate combines deep NetSuite module expertise with hands-on SuiteScript and SuiteTalk development skills, along with a strong background in complex system integrations. You will also contribute to AI adoption efforts across the ERP ecosystem, supporting the evaluation and implementation of AI-powered capabilities to help automate processes and improve data-driven decision-making.
Responsibilities:
Serve as the primary NetSuite platform owner - managing configurations, customizations, roles, permissions, and release upgrades
Partner with Finance (GL, AR, AP, Fixed Assets), Supply Chain (Inventory, WMS, Procurement), and Sales (Order Management, Revenue Recognition) to gather requirements and deliver solutions
Design and develop SuiteScript 2.x customizations, including User Event scripts, Scheduled scripts, RESTlets, Suitelets, and Map/Reduce scripts
Build and maintain custom records, fields, forms, workflows (SuiteFlow), and saved searches/reports
Manage NetSuite integrations with Salesforce (Quote-to-Cash), Rippling HRIS (employee sync), Arena PLM (item/BOM data), our data analytics platform, external partners, and more
Lead and execute NetSuite implementation projects, enhancements, and new module rollouts end-to-end
Perform root cause analysis on system issues, data discrepancies, and performance bottlenecks
Conduct end-user training, create documentation, and support change management activities
Manage sandbox environments and coordinate NetSuite bi-annual release testing
Evaluate and recommend third-party SuiteApps and integration solutions from the NetSuite ecosystem
Configure and maintain MCP (Model Context Protocol) connections and other AI-related functions to extend NetSuite's automation and intelligence capabilities
Contribute to and support AI adoption efforts across the ERP ecosystem
Required Qualifications:
5+ years of hands-on NetSuite experience in a techno-functional or equivalent hybrid role
Deep functional knowledge across core NetSuite modules: Financials (GL/AR/AP/FA), Inventory Management, Order Management, Procurement, and Revenue Recognition
Strong experience with SuiteFlow (workflow manager), custom records, saved searches, and report builder
Solid understanding of NetSuite's data model and multi-subsidiary/multi-currency configurations
Experience with NetSuite REST and SOAP (SuiteTalk) web services for integration development
Ability to write clear functional requirements, technical design documents, and test plans
NetSuite SuiteFoundation or Administrator certification (or equivalent experience)
Working knowledge of AI-powered automation tools and a willingness to apply them within the NetSuite/ERP environment (e.g., AI-assisted scripting, data validation, or process automation)
Familiarity with AI integration concepts such as MCP (Model Context Protocol) or similar frameworks connecting ERP systems to AI/LLM-based tools is a plus
Preferred Qualifications:
NetSuite ERP Consultant or SuiteCloud Developer certification
Experience with Salesforce–NetSuite integration (Quote-to-Cash or CPQ flows)
Familiarity with Celigo, Informatica, or comparable iPaaS platforms for NetSuite integration orchestration
Exposure to Arena PLM or similar product lifecycle/item master management systems
Experience with Microsoft Fabric, Power BI, or similar analytics platforms for NetSuite data
Knowledge of Rippling or other HRIS platforms and HR data flows into ERP
Prior experience supporting a manufacturing or SaaS business on NetSuite
Exposure to OneWorld multi-entity NetSuite environments
Hands-on experience configuring MCP (Model Context Protocol) servers or connecting ERP data to AI/LLM-based tools (e.g., Claude, Copilot, ChatGPT)
Experience with AI-assisted development tools for coding, testing, or documentation (e.g., GitHub Copilot, Claude Code)
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