Senior Manager, Provider Recruiting Operations

Why the Provider Recruiting Team at Steno Is Different

• You own the network – This isn't a support role. You're building and managing the supply side of Steno's court reporter marketplace, market by market, shaping how Steno grows nationwide.
• Strategy meets execution – Set market-level recruiting targets, design the funnel, own the metrics, and stay close enough to the work to spot what's breaking before it becomes a problem.
• Build the playbook – From outbound sourcing to onboarding workflows, you're designing the systems that scale with Steno. The infrastructure for growing our provider network is yours to create.
• Become a genuine industry expert – You'll develop deep fluency in court reporting - certifications, job types, what reporters actually care about; and use that knowledge to build a value proposition that converts.
• Cross-functional and high-visibility – Partner with Marketing, Product, Ops, and Data to shape how Steno shows up to reporters and how our platform evolves to serve them.

You'll crush this role if you have 5+ years of experience at a high-volume staffing firm or a company with a two-sided marketplace, plus proven leadership and people management experience. You have a track record of owning and delivering against market-level recruiting targets - including planning, execution, and performance tracking. You have experience building full-cycle recruiting funnels from outbound sourcing through onboarding and activation. You're interpersonally savvy, build trust easily across diverse backgrounds, and can learn a new industry quickly and become fluent in its mechanics and language. You're persistent, adaptable, and quick to pivot when something isn't working.

Application Information

• Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com.
• Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.
• Applicants should receive a confirmation email immediately after applying. If you haven't received it, check your email spam folder and approve the sender address to ensure receipt of future communications.
• Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information that may be included on a resume or application, is collected and stored in our system. Still, we never disclose or sell your personal information.
• Steno uses AI-assisted tools to help review applications and identify candidates whose experience aligns with the role. All hiring decisions are made by our People team, and a member of our team will personally reach out to candidates selected to move forward in the process.