Senior Manager

Domain Expertise, GTM & Agentic Solutions · Insurance Innovation & New Market Solutions
Be the insurance voice that turns AI prototypes into market-ready stories.
EXL's Insurance Innovation and New Market Solutions team is built to work differently from the rest of the organization. We're reshaping how EXL goes to market, moving from selling effort to selling outcomes and positioning the company as an AI-first product business. As we scale, we need a deep P&C insurance expert who can sit between our build team and the market, making sure the agentic solutions we create solve real problems and reach the field in language clients understand.
We're looking for an Insurance P&C SME to be that voice. It's a high-ownership, high-visibility role at the center of the team, working shoulder to shoulder with the build team, account managers, partners, and leadership to turn domain insight into prototypes, and prototypes into stories the market acts on.

WHY THIS ROLE IS DIFFERENT
•    You're the bridge between deep insurance expertise and cutting-edge AI, shaping both what we build and how we take it to market.

•    Real influence. Your feedback changes the product, and your collateral shapes how the market hears it.
•    You make the whole GTM engine smarter, arming account managers with both the story and the substance.
•    Speed. You see an idea go from prototype to market-ready in weeks, not quarters.
WHAT YOU BRING
•    Deep P&C insurance expertise, ideally from years inside or close to carriers, with real fluency in claims, underwriting, and the economics that drive them.
•    The credibility to educate account managers and senior insurance stakeholders and earn their trust.
•    A genuine feel for AI and agentic solutions, enough to review prototypes critically and picture where they fit in real workflows.
•    Strong communication and storytelling skills, turning the build team's work into clear collateral, messaging, and decks the market understands.
•    Curiosity and a research mindset, turning what you see in the market into insight the whole team can use.
•    Enough organization to keep a few initiatives on track without losing the plot.
WHAT YOU'LL HAVE
The full range of tools you need: our latest agentic prototypes to demo, AI-enabled productivity and research tools, the full Microsoft Office suite, and direct access to the build team and the people making the decisions.
WHY JOIN
This is a rare chance to put deep insurance expertise at the center of an AI-first business as it scales. Your judgment will shape the products we build, your collateral will arm the teams who win the deals, and your read on the market will guide where we go next. If you know P&C inside out and want to be at the front of how AI is changing it, this role is built for you.

 

Responsibilities

•    P&C domain expertise. Be the team's go-to authority on property and casualty insurance, fluent in the workflows, pain points, and economics that matter to carriers, so everything we build and pitch is grounded in how the industry actually works.
•    Prototype review and feedback. Review the prototypes the build team creates, pressure-test them against real P&C use cases, and share clear, practical feedback that makes each solution sharper and more convincing.
•    Collateral and messaging. Turn domain insight into market-ready collateral and messaging: sharp decks, narratives, and proof points that account managers can carry into the field.
•    GTM enablement. Connect with account managers and client executives to educate them on our agentic offerings and equip them to take the story to market. When it helps, you may be invited into client meetings, though the front-line sales conversations sit onshore.
•    Intelligence across GTM. Channel what you learn from prototypes, account managers, and the market back into GTM, so our positioning, collateral, and pursuit strategy keep getting smarter.
•    Initiative coordination. Keep the key build and GTM initiatives moving with a light touch on owners, timelines, and dependencies, so nothing important stalls.

Qualifications

Bachelor Degree in relevant field with 10 - 12 years of relevant experience