The Senior Human Resources Generalist manages HR policies, advises leadership on employee relations, and ensures compliance with legal standards. They also analyze HR metrics to improve retention and maintain accurate employee records within the HRIS system.
Job Purpose
The Senior Human Resources Generalist is responsible for ensuring the consistent application of human resources policies and procedures within the organization and for advising and counseling managers and staff on employment related matters.
Duties & Responsibilities
Monitor and respond to employee inquiries related to HR topics, HR policies, and HRIS system navigation
Update employee records in the HRIS system, maintaining data integrity and accuracy as well as ensuring confidentiality
Provide day-to-day coaching to leadership on a variety of actions to include employee relations issues, conflict resolution, policy interpretation and application; talent management and development
Maintain and update employee records and HR files with accurate, timely, and confidential documentation on employee relations cases, in compliance with internal policies and legal requirements
Research and analyze employee trends to understand ways to increase employee retention and engagement.
Maintain a comprehensive understanding of current legal standards, including federal, state, and local employment laws, regulations, and best practices, ensuring compliance and minimize risk associated with daily employee management
Develop in-depth understanding of the company’s products and services, structure, roles, compensation/promotion/disciplinary practices, and HR processes
Analyzes trends, metrics and reports in partnership with HR peers to develop solutions, programs and policies and make recommendations. Utilize Excel (VLOOKUP, Pivot tables, charts & graphs) to collect, organize and summarize data
Process documentation and prepares reports relating to employee activities (training, performance evaluations, employee changes, and terminations)
Conduct analysis of reports and data and use information to create and present information to leadership
Actively participate in the development and implementation of Human Resources policies and procedures
Actively participate in Learning and Development initiatives and programs
Actively participate in the introductory and annual performance review process
Actively participate with government reporting requirements
Complete timely and accurate responses to unemployment claims, ensuring accuracy and adherence to deadlines
Other duties as assigned
Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
Qualifications
Bachelor’s degree in human resources, psychology, or business-related field preferred
Minimum of 3-5 years’ experience in Human Resources, with proven knowledge of HR procedures
Healthcare industry experience a plus
Strong analytical skills
Proficiency in Microsoft Office Suite
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Working Conditions
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress
Work Environment: The noise level in the work environment is usually minimal
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
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