Senior Director, Channel Account Management

At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. That commitment has earned us recognition as Science magazine’s No. 1 Top Employer for five consecutive years, certification as a Great Place to Work® in the U.S., and a place on The Sunday Times Best Places to Work list in the UK.

For patients, for each other, and for the future of science, we’re in. Are you?

About the Role:

We’re looking for a Senior Director, Channel Account Management on the Commercial Operations & Channel Management team to help us expand what’s possible for patients with serious diseases. Reporting to the Executive Director, Head of Channel, Distribution and Access Programs, you’ll have responsibility for leading Insmed's specialty pharmacy account management function, driving contracting excellence, and leveraging data insights to optimize patient access and operational performance. This role serves as the primary strategic owner of specialty pharmacy relationships and works cross-functionally with Market Access, Legal, Compliance, and Product Teams to deliver channel solutions aligned with business objectives

What You'll Do:

In this role, you’ll have the opportunity to lead a team of Channel Account Directors, establishing clear goals, strategic roadmaps, and performance expectations across limited specialty pharmacy networks. You’ll also:

• Oversee strategic management of specialty pharmacy programs, including onboarding, performance tracking, and service delivery

• Assess, design, and implement enhanced pharmacy services to improve patient experience and access

• Represent Insmed at national industry meetings and translate market insights into actionable internal recommendations

• Lead contract negotiation strategy with specialty pharmacy partners, including development of coordinating business rules

• Develop and manage network strategy, including partner prioritization, access optimization, and channel readiness planning for current and pipeline products

• Assume oversight of enhanced service agreements, ensuring compliance with all legal, regulatory, and corporate policies

• Manage the gross-to-net (GTN) financial impact of pharmacy services and ensure alignment with business objectives

• Drive pharmacy channel business reviews, setting and tracking performance goals across the network

• Leverage HUB, and specialty pharmacy data to monitor the patient journey, track new patient starts, and surface actionable access insights

• Apply analytical rigor to identify trends, evaluate outcomes, and continuously improve channel and access performance

Who You Are:

You have a Bachelor's degree with an MBA or advanced degree preferred along with 12+ years of pharmaceutical/biotech trade or channel experience, with deep specialty pharmacy expertise.

You are or you also have:

• Proven specialty pharmacy contracting experience, including negotiating and operationalizing enhanced service agreements

• 5-7 years of people leadership experience

• Strong financial and business acumen with demonstrated ability to manage GTN and channel economics

• Proficiency in interpreting specialty pharmacy, claims, and HUB data to drive informed decision-making

• Commercialization and launch experience in rare disease or specialty therapeutic areas, including channel readiness planning

• Demonstrated leadership in managing cross-functional teams and influencing senior stakeholders

• Specialty Pharmacy Expertise: Deep knowledge of specialty pharmacy operations, network dynamics, and patient access pathways

• Contracting Acumen: Skilled in structuring, negotiating, and operationalizing complex pharmacy agreements

• Data-Driven Decision Making: Translates complex market access and pharmacy data into strategic action

• Strategic Thinking: Anticipates market shifts and defines long-term channel strategies

#LI-TB1

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Pay Range:

$214,000.00-292,000.00 Annual

Life at Insmed
 

At Insmed, you’ll find a culture as human as our mission—intentionally designed for the people behind it. You deserve a workplace that reflects the same care you bring to your work each day, with support for how you work, how you grow, and how you show up for patients, your team, and yourself.

Highlights of our U.S. offerings include:

• Comprehensive medical, dental, and vision coverage and mental health support, annual wellbeing reimbursement, and access to our Employee Assistance Program (EAP)

• Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration

• 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance

• Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities

• Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back

Eligibility for specific programs may vary and is subject to the terms and conditions of each plan. 

Current Insmed Employees: Please apply via the Jobs Hub in Workday.

Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.

Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application   or interview process, please contact us by email at TotalRewards@insmed.com  and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Applications are accepted for 5 calendar days from the date posted or until the position is filled.

For New York City Residents:

To assist in identifying candidates with qualifications matching those required and/or preferred for this role, Insmed uses an Automated Employment Decision Tool (“AEDT”) that employs artificial intelligence to analyze and score information provided in resumes and application materials including, but not limited to, skills, work experience, education, and job-related qualifications. The AEDT does not make final hiring decisions and all final hiring decisions are subject to human oversight and/or review.

If you are an applicant for this role and a New York City resident, you have the right to request:

 

• A reasonable accommodation, if one is available under applicable law, by emailing TotalRewards@insmed.com; and/or

• An alternative selection process by emailing Privacy@insmed.com.

• Information about the type of data collected, the source of that data, and data retention practices related to the AEDT by emailing us at Privacy@insmed.com.