Location: Rochester, New York

Department: Information Technology

Reports to: Director of Information Technology

Work arrangement: On-site or Remote

Travel: Occasional travel, approximately 25%, for site visits, user training, and partner engagements.

Compensation: The target hiring range is generally $115,000–$135,000, depending on relevant experience, skills, education, internal equity, and business needs. This role is eligible for QED's annual performance-based incentive program with a target opportunity of 15% of base salary, as well as a comprehensive benefits package and 401(k) program.

About QED Technologies

At QED Technologies, we are building what's next.

For 30 years, QED has helped customers solve complex challenges in precision optics through advanced fabrication and metrology technologies. Our proprietary solutions support applications across aerospace and defense, semiconductor manufacturing, space and astronomy, research, fusion, and other advanced industries.

Our work depends on talented people who bring curiosity, precision, collaboration, and ownership to difficult problems. We are building a high-performing culture where people are trusted to make an impact, teams work across boundaries, and continuous improvement is part of how we operate.

The Opportunity

The Senior Business Systems Analyst owns the functional health and forward roadmap of QED's Microsoft Dynamics 365 platform supporting sales and service, and Business Central (ERP) supporting finance, supply chain, and production.

Reporting to the Director of Information Technology, this senior individual-contributor role is the bridge between business process owners and technology: it translates how QED actually works into system configuration, and applies continuous improvement discipline to confirm a process is worth automating before it gets automated. You will carry meaningful influence over process design, the systems roadmap, and implementation partner selection.

This is more than a system-administration role. The successful candidate will be equally comfortable configuring a business process flow, sitting with Finance during month-end close, and facilitating a cross-functional kaizen event on the shop floor. You will bring both deep platform expertise and the process discipline to know when a system change is the right answer and when it isn't.

What You Will Do

Dynamics 365 Customer Engagement (CRM)

Dynamics 365 Business Central (ERP)

Continuous improvement

Support, training, and governance

What Success Looks Like

What You Bring

Preferred Qualifications

Work Location

Remote employment possible. Relocation will not be provided for this role.

Equal Opportunity and Accommodations

QED Technologies is an equal opportunity employer. We value a diverse and inclusive workplace and consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable law.

QED Technologies provides reasonable accommodations to qualified applicants and employees with disabilities and for sincerely held religious beliefs, in accordance with applicable law. If you require an accommodation to complete the application process, please contact Human Resources.

Background Check

Employment is contingent upon the successful completion of a background check, consistent with applicable law.

Export-Control Notice

This position may involve access to information, technology, software, or products controlled under U.S. export-control laws and regulations, including the International Traffic in Arms Regulations and Export Administration Regulations. Where applicable, QED may need to determine whether an export license or other authorization is required for a candidate to access controlled information.