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S&A Group

Senior Benefit Advisor

Posted 24 days ago
$50000 - $65000 per year
0-2 years experience
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AI Summary

The Senior Benefit Advisor will communicate with prospective and current clients via phone to explain service options and assist with account inquiries. They are responsible for recommending suitable solutions and maintaining accurate records of all client interactions.

S&A Group | Alabama Residents Only

S&A Group is growing its team and seeking qualified professionals for a Senior Benefit Advisor role. This is an opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process.

This opportunity offers structured training and systems, performance-based compensation, and opportunities for professional growth.

About S&A Group

S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.

Compensation

  • $50,000–$65,000+ annually (performance-based)
  • Additional bonus opportunities available
  • Performance based company trips

Key Responsibilities

  • Communicate with prospective and current clients by phone
  • Explain service and benefit options clearly and professionally
  • Assist clients with account-related inquiries, updates, and billing concerns
  • Recommend suitable solutions based on client needs
  • Accurately document client interactions and maintain records
  • Follow company procedures, workflows, and communication standards

Qualifications

  • Experience in telesales, customer service, account management, or client support preferred
  • Strong communication, interpersonal, and phone skills
  • Organized, dependable, and detail-oriented
  • Must have access to a laptop/computer, reliable internet connection, and a quiet workspace
  • High school diploma or GED required

Why Join Our Team?

At S&A Group, we believe strong teams are built through support, professionalism, and shared success. We are dedicated to fostering a positive work environment that encourages growth, recognizes performance, and values the contributions of every team member.

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