Senior Account Manager

Senior Account Manager

Location: Remote (U.S. based, with travel as needed)
Employment Type: Full-Time

Position Overview

The Sr. Account Manager will own and grow key retail relationships across food, drug, mass and club channels, with a focus on driving revenue, expanding distribution, and strengthening in-store presence. This role is highly cross-functional and hands-on, requiring someone who can operate both strategically and tactically in a fast-paced, lean environment.

You will be responsible for the full scope of account management, including buyer communication, forecasting, performance analysis, and cross-functional alignment. This is a high-ownership role for someone who is scrappy, self-motivated, and excited to build.

Key Responsibilities

• Own day-to-day management of key retail accounts across food, drug, mass and club channels (e.g., Walmart, Target)
• Build and maintain strong relationships with retail buyers and partners
• Lead line reviews, sell-in presentations, and ongoing business updates with customers
• Analyze syndicated data (Circana/IRI) and internal performance to identify opportunities and risks
• Develop compelling, data-driven stories to support distribution, shelf placement, and promotional strategy
• Create and manage account forecasts in partnership with demand planning and supply chain
• Monitor and manage account performance against sales targets and KPIs
• Collaborate cross-functionally with supply chain, operations, marketing, and finance to ensure alignment and execution
• Support and manage broker relationships as needed
• Track competitive activity, category trends, and customer insights to inform strategy
• Operate with a strong P&L mindset, understanding the financial impact of decisions

Qualifications

• 3–5 years of account management experience, preferably within drug or mass retail channels
• Experience working with major retailers such as Walmart, Target, or similar
• Strong category management experience, including the ability to independently pull and analyze syndicated data (Circana/IRI)
• Solid forecasting and planning skills
• Strong understanding of retail fundamentals, including shelf strategy, consumer behavior, and merchandising
• P&L awareness and ability to make financially sound decisions
• Excellent communication and presentation skills, with experience presenting to retail buyers and internal stakeholders
• Highly organized and detail-oriented, with the ability to manage multiple accounts and priorities simultaneously
• Collaborative and able to influence cross-functional partners without direct authority
• Self-starter with a scrappy, business-owner mindset and comfort operating in a lean, fast-paced environment
• Willingness to travel as needed for customer meetings