Senior Account Manager
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AI Summary
Powering Performance Marketplaces in Digital Media
QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks.
Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.
Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.
We believe in:
- The direct measurability of digital media.
- Performance marketing. (We pioneered it.)
- The advantages of technology.
We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.
Job Category
- Own revenue performance across assigned accounts and branches, driving increased financing adoption, close rates, and overall revenue growth through proactive branch-level engagement and performance management.
- Understand clients' objectives, approaches, results, and challenges to create strategic account plans that drive satisfaction, retention, and lifetime value.
- Engage directly with decision-makers—from office managers to C-level executives and owner-operators—to present financing solutions that drive adoption and long-term value.
- Work cross-functionally with account management leadership, lender ops, sales, product, and engineering to ensure high standards of service across the organization
- Demonstrate in-depth knowledge of 360 Finance’s platform, operational processes, and best practices to provide value to account base
- Monitor account health, identify risk factors, and proactively drive product satisfaction and usage.
- Analyze data and client feedback to identify risk factors and optimize performance.
- Prepare and deliver ongoing account performance reports.
- Uphold our core values and collaborate positively across departments.
Requirements
- 4+ years of total account management experience, including:
- 2+ years of account management experience in home improvement sales, lending, or financing experience with proven success in upselling and cross-selling; enterprise experience is a plus.
- Experience in Home Service financial services, lending, or point-of-sale financing is strongly preferred.
- Proficiency in Salesforce and intermediate to strong Excel skills; familiarity with BI tools like Tableau is a plus.
- Willingness and ability to travel extensively (up to 40% of the time), including overnight and multi-day trips
- Excellent communication skills with the ability to influence and present to large groups, executive-level stakeholders, and train sales representatives on how to use the 360 Finance platform.
- Strong analytical skills and business acumen to drive performance and decision-making.
- Proven ability to manage onboarding through renewal while building strategic partnerships.
- Comfortable navigating ambiguity and managing shifting priorities.
- Highly organized and process-driven with strong attention to detail.
- Bachelor’s degree preferred or equivalent experience.
QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.
Please see QuinStreet’s Employee Privacy Notice here.
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