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Jack Henry

Salesforce Administrator (Conga / CPQ Specialist)

Posted 2 hours ago
$81500 - $105K per year
2-5 years experience
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AI Summary

The role involves administering, maintaining, and optimizing the Conga CPQ and Quote-to-Cash systems to support the end-to-end sales lifecycle. You will also collaborate with stakeholders to gather requirements and translate business needs into scalable technical solutions.

Description & Requirements

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. 

This role focuses on owning, scaling, and optimizing our Conga CPQ ecosystem to streamline quote-to-cash workflows. To succeed, you will blend deep technical CPQ expertise with proactive problem-solving to translate complex sales operations needs into seamless automated designs. You will join a collaborative, tech-forward operations team committed to modernization, working standard business hours with occasional planned off-hours support during scheduled deployment windows.

This position may be worked remotely within the United States, with the exception of California. 

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM). 

The salary range for this position is $81,500 - $105,500 and will be determined based on location and experience level.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. 

What you’ll be responsible for:

  • Administer, maintain, and continuously optimize enterprise Configure, Price, Quote (CPQ) and Quote-to-Cash systems (with a primary focus on Conga CPQ) to support the end-to-end sales lifecycle.
  • Optimize CPQ functionality through continuous workflow automation, platform enhancement, and data reporting to streamline seller operations.
  • Contribute towards data and metadata migrations, in conjunction with defined release windows.
  • Implements updates and enhancements and manages change control, testing, and release activities.
  • Monitors platform performance, availability, and data integrity and resolves incidents through root-cause analysis.
  • Performs data management tasks, including data imports, quality audits, and remediation.
  • Collaborate with business stakeholders to gather requirements, analyze operational processes, and deliver scalable technical solutions.
  • Collaborates with stakeholders to gather requirements and translate business needs into technical solutions.
  • May perform other job duties as assigned.

What you’ll need to have:

  • Minimum of 4 years of experience with Salesforce CRM administration.
  • Hands-on experience with Configure, Price, Quote (CPQ) / Quote-to-Cash applications (e.g., Salesforce CPQ, Salesforce RLM, Conga CPQ, or similar).
  • Associate’s degree or higher required.
  • Ability to travel up to 5%.

What would be nice for you to have:

  • Industry certifications relating to Configure Price Quote (CPQ), Conga, or Salesforce
  • Advanced expertise in the design and governance of a complex CPQ system; must possess deep administrative mastery of at least one core platform such as Salesforce
  • Proficiency with database query languages such as SQL, or SOQL.
  • Knowledge of systems analysis and technical solution design concepts.
  • Knowledge of change management and release management practices.
  • Ability to gather requirements and translate business processes into technical solutions.
  • Ability to perform incident and problem management using structured methodologies.
  • Strong communication, decision-making, and organization skills. 
  • Strong planning, analytical and problem-solving skills. 
  • Strong customer-focused approach to service and support.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time. 

General information

JobID
17315
Position Level
Individual Contributor
Team
Sales & Marketing
Working Time
Full-Time
Position Type
Regular
Travel Requirements
5%
Workplace Type
Remote

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