Sales Support Specialist

About the role:

The Sales Planning Analyst is a direct report to the Director of Sales, North America and serves as the central analytical and planning resource for the North America Sales organization.
The role is designed to give the Director of Sales and KAM organization the analytical horsepower, forecasting discipline and day-to-day commercial support required to manage a complex portfolio of major U.S. and Canadian retailers.
The position is not simply a reporting or administrative role. The expectation is to turn customer and internal data into insights, recommendations and actions that improve sales execution and decision-making.

The impact you’ll make:

Sales Planning & Forecasting
•    Partner with the Director of Sales and KAMs on customer and item-level forecasts.
•    Maintain and analyze CIT/customer forecasts and identify risks, gaps and upside opportunities.
•    Compare forecast to actual performance and recommend adjustments based on POS, inventory, distribution and customer activity.
•    Provide early visibility to potential revenue, inventory and customer-service issues.
Customer & Commercial Analytics
•    Analyze POS/sell-out, sell-in, inventory, weeks of supply, distribution and product performance.
•    Identify the why behind customer performance—not simply report the numbers.
•    Translate data into clear recommendations for the Director of Sales and KAMs.
•    Support customer business reviews, line reviews, presentations and selling stories.
New Product & Customer Execution
•    Track new listings, item setup, initial forecasts/orders, distribution, launch timing and inventory readiness.
•    Monitor new-product performance against forecast following launch.
•    Support product transitions, assortment changes and phase-in/phase-out activity.
•    Coordinate with Sales, Marketing, Supply Chain and Operations to ensure customer commitments are executed.
Sales Organization Support
•    Prepare weekly Sales Huddle reporting and visibility to risks and opportunities.
•    Support KAMs with retailer requests, performance analysis and customer follow-up.
•    Maintain consistent sales reporting and dashboards across North America.
•    Improve and automate reporting wherever possible.
•    Serve as a critical connection point between Sales, Supply Chain, Operations, Marketing and Finance.
Why the Role Matters
North America manages a large and increasingly complex retail business across the U.S. and Canada, with significant growth expectations, frequent new-product introductions and demanding major retail customers.
The Sales Planning Analyst creates leverage for the entire Sales organization by providing one central point of analytical ownership while allowing KAMs to spend more time managing customers, developing opportunities and driving revenue.
Just as importantly, the role provides the Director of Sales, North America with direct analytical support and visibility across the entire customer portfolio, enabling faster identification of risks and opportunities and stronger coordination across accounts and functions.

The Sales Planning Analyst reports directly to the Director of Sales, North America while supporting the broader KAM organization and partnering cross-functionally with Finance, Marketing, Supply Chain and Operations.

The skills and knowledge you’ll bring:

• Strong analytical and Excel capabilities;
• Experience with POS, forecasting and inventory data;
• Power BI/data visualization capability preferred;
• Excellent communication and PowerPoint skills;
• Strong commercial instincts;
• High ownership and urgency; and the confidence to move beyond reporting data to identifying issues, recommending solutions and driving follow-through.

What we’ll give you in return:

•    Competitive base salary | benchmarked against global industry and market leaders    
•    High growth environment | offering exciting learning and career development perspectives beyond your first role  
•    Inclusive working culture | we embrace our international community & diversity as competitive advantage

Ready to make an impact?

From developing game-changing air fryers to perfecting the art of coffee making, Versuni’s purpose is turning houses into homes — and we’re calling on your talent to bring it to life. Join our global team of 6,000+ passionate individuals, work with world-class brands, and shape the future of home living. We’re ready for you — are you ready for us?