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The Sales Specialist is responsible for achieving quarterly and annual sales quotas within the Emilia Romagna and Marche regions. Key duties include managing customer accounts, handling tender processes, providing technical support, and maintaining accurate CRM records.
Plan and carry out sales activities to agreed budgets, sales volumes, values, product mix and timescales.
Maintain and develop existing and new customers through regular account visits.
Manage Tender: monitor upcoming tenders, prepare response to tender (define strategy, products, samples, pricing), attend tender ceremonies, Post tender follow up
Maintain opportunity tracking through active funnel management. Monitor and report on activities and provide relevant management information.
Provide pre-sales and post sales technical support and guidance.
Report competitive intelligence to marketing and sales management
Continuously developing your technical and commercial knowledge of products
Communicate and implement all sales and marketing programs for region
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks, participating in professional societies.
Partner with Field Service Engineers to provide best in class service while maximizing our opportunity for consumables.
Use customer and prospect contact activities tools and systems, and update relevant information held in these systems.
Plan/carry out/support local marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities, e.g., product launches, promotions, advertising, exhibitions and telemarketing
Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development
Ensure CRM is always updated regularly and maintained
Perform extensive user training demonstrating a wide range of skills including presenting and practical demonstrations at customers site
1-3 years relevant (technical) sales experience in the medical device market is strongly preferred
Experienced in selling capital goods and consumables.
Scientific Bachelor’s Degree or Engineering is preferred
Experience in interacting with stakeholders in the sterilization, hospital hygiene or operating room fields is a big asset
Strong analytical, commercial and computer skills such as Excel, SharePoint, Oracle, Microsoft Dynamics or Salesforce.com
Ability to communicate with customers on both a commercial and technical level as required is essential
Understanding of medical devices would be preferred but is not exclusive.
Experience with FBS/Lean operation principles of continuous improvement is preferred.
Fluent in English is required.
Willingness to travel
Hunger to quickly become an expert on our product portfolio
Strong communication skills (oral and written) and the ability to use them at several organizational levels.
Flexible. Able and willing to travel within the assigned region in Italy.
Passionate about your role and driven to succeed
Unquestioned integrity and excellent judgment.
Excellent organizational skills, exceptional subject matter expertise, a high degree of adaptability and the ability to anticipate and respond to changing priorities.
Solid presentation, communications and influencing skills, demonstrated through all forms of communication.
Strong time management with attention to detail.
Cultural savvy: the ability to work effectively in a global environment
Sales and results orientation.
Problem-solving skills, with a fondness for providing solutions to our clients
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