Sales Manager

Property Description

Grand Hotel, located on historic Mackinac Island, is seeking passionate and dedicated individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-renowned, five-star hotel that offers exceptional service and unforgettable experiences to our guests. With positions available in hospitality, guest services, food and beverage, housekeeping, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts timeless elegance, breathtaking views, and a unique island experience, creating a one-of-a-kind work environment. As a member of the Grand Hotel team, you'll have the chance to provide impeccable service to our guests, work in a picturesque setting, and be a part of a rich heritage that spans over a century. Join us in delivering legendary hospitality and become a valued member of our team at Grand Hotel on Mackinac Island!

Overview

Grand Hotel is seeking an experienced sales professional to join our team as a Sales Manager, responsible for driving group room and banquet revenue within assigned Corporate and Association market segments.

The ideal candidate will have experience in hotel, resort, destination, or group sales and a strong ability to develop new business, manage existing accounts, and build lasting client relationships. This individual should be comfortable selling a premium destination experience, articulating Grand Hotel’s distinctive value, and converting opportunities while supporting the hotel’s rate and revenue objectives.

Key Responsibilities

• Responsible for Corporate and Association group sales for Grand Hotel, with accountability for achieving assigned group room night, room revenue, and banquet revenue goals.
• Develops and converts new business within assigned market segments through consistent prospecting, relationship building, and account development.
• Maintains a primary focus within the Corporate segment on the Incentive Travel Market, developing relationships and pursuing qualified incentive group opportunities.
• Manages assigned Association accounts with a focus on retention, account growth, rate growth, and maximizing overall account value.
• Prospects and develops new Michigan and national Association business, identifying opportunities that align with Grand Hotel’s need periods and revenue objectives.
• Develops and maintains relationships with incentive houses, third-party meeting planners, corporate clients, association executives, and other key industry partners.
• Positions and sells Grand Hotel as a premium destination experience, effectively communicating the value of the property while supporting rate integrity.
• Generates profitable group business across guest rooms and banquet revenue through new business development and existing account management.
• Evaluates opportunities based on dates, room block, rate, banquet spend, and overall revenue potential, working collaboratively with Revenue Management and hotel leadership as appropriate.
• Manages the sales process from initial prospecting and qualification through proposal, negotiation, contracting, and turnover to the appropriate servicing team.
• Meets or exceeds established sales goals and production targets, including room nights, room revenue, banquet revenue, and other assigned performance metrics.
• Maintains an active sales pipeline, conducts consistent prospecting and account follow-up, and accurately tracks sales activity, account production, and future opportunities.
• Conducts client presentations, site visits, property tours, and relationship-building activities both on-site and virtually.
• Partners with Events, Revenue Management, Marketing, and hotel operations to ensure a seamless transition from sales to execution and identify opportunities for repeat and incremental business.
• Represents Grand Hotel at industry trade shows, sales missions, networking events, and client appointments approximately 3–5 times per year, or as business needs require.

Qualifications

• Qualifications

  • Demonstrated experience in hotel, resort, destination, group, or hospitality sales.
  • Experience developing new business as well as managing and growing existing accounts.
  • Strong prospecting, relationship-building, negotiation, and closing skills.
  • Ability to effectively communicate and sell the value of a premium destination experience.
  • Strong business acumen with the ability to evaluate opportunities based on rate, dates, room nights, banquet spend, and overall revenue potential.
  • Ability to work collaboratively with Revenue Management and other hotel disciplines to support sound business decisions.
  • Strong communication, presentation, organization, and follow-up skills.
  • Ability to independently manage assigned accounts, maintain an active sales pipeline, and achieve established revenue and production goals.
  • Ability to work independently in a primarily remote environment while remaining highly engaged and connected with the broader Grand Hotel team.
  • Experience with Corporate, Association, Incentive, luxury, or destination group sales is preferred.

  Location & Travel

  This position is primarily remote, with travel to Mackinac Island approximately 5–7 times during Grand Hotel’s six-month operating season, or as business needs require.

  Additional travel is expected for industry trade shows, sales missions, networking events, and client appointments approximately 3–5 times per year, or as business needs require.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.