Sales Development Representative – Wellness & Regenerative Medicine

This is a remote position.

About the Company

Our client is an innovative organization in the health, wellness, and regenerative medicine space, focused on helping patients restore energy, optimize brain health, and improve longevity through advanced therapies and personalized treatment programs.

The company combines modern medical technology with integrative wellness approaches to address the root causes of chronic health challenges and support long-term health optimization.

Their services may include therapies such as IV treatments, hyperbaric oxygen therapy, ozone therapy, regenerative medicine, and brain health optimization programs.

About the Role

We are seeking a Sales Development Representative (SDR) responsible for generating qualified leads and scheduling consultations for wellness and regenerative medicine programs.

The SDR will engage both inbound and outbound prospects, understand their needs and goals, educate them about available services, and guide qualified prospects toward booking a consultation with the appropriate clinical or specialist team.

This role is ideal for someone who enjoys consultative sales, relationship building, discovery conversations, and helping people take the next step toward improving their quality of life.

This is a performance-driven sales role with clear accountability for qualified leads, appointment bookings, follow-up, and conversion.

Key Responsibilities

• Respond quickly and professionally to inbound inquiries from marketing campaigns, website leads, referrals, and other sources.
  
• Conduct outbound outreach through phone calls, email, and messaging to generate new opportunities.
  
• Build rapport with prospects and understand their needs, goals, challenges, and level of interest.
  
• Qualify prospects based on established criteria and identify opportunities that are appropriate for a consultation.
  
• Educate prospects about the company's wellness, regenerative medicine, and health optimization programs.
  
• Communicate complex services and concepts in a simple, clear, and engaging way.
  
• Schedule qualified prospects for consultations with the clinical or specialist team.
  
• Follow up consistently with prospects who have expressed interest but have not yet booked.
  
• Maintain accurate records of all prospect interactions, follow-ups, and appointment activity in the CRM.
  
• Ensure prospects understand what to expect before their consultation.
  
• Collaborate with Marketing and Sales teams to improve lead quality and conversion.
  
• Track individual performance against lead-generation, contact, booking, and conversion KPIs.
  

Requirements

1. 1–3 years of experience in sales development, lead generation, appointment setting, inside sales, or a related role.
   
2. Strong verbal and written communication skills in English.
   
3. Comfortable speaking with prospects over the phone and leading discovery conversations.
   
4. Strong ability to build rapport and establish trust quickly.
   
5. Experience using CRM systems.
   
6. Ability to explain complex concepts in a simple, clear, and engaging way.
   
7. Strong organization and follow-up skills.
   
8. Comfortable working in a performance-driven environment with measurable sales targets.
   
9. Strong attention to detail when documenting lead information and follow-up activity.
   
10. Ability to work independently in a remote environment while maintaining consistent communication and accountability.
    

Preferred Qualifications

• Experience in healthcare, wellness, medical services, regenerative medicine, or health-related sales.
  
• Experience with appointment setting or consultative sales.
  
• Experience working with inbound marketing leads and outbound prospecting.
  
• Familiarity with GoHighLevel (GHL) or other CRM platforms.
  
• Experience working with high-ticket services or consultation-based sales.
  

Benefits