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Workana

Sales Development Representative

Posted a month ago
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What You'll Do

As our Sales Development Representative, you'll play a key role in creating a great first impression and ensuring every qualified lead receives a fast, professional experience.

Your day-to-day responsibilities will include:

  • Contact new inbound leads within minutes of their registration.
  • Follow a structured qualification script to confirm key information and assess interest.
  • Schedule qualified appointments with the senior sales team.
  • Follow up consistently through phone calls, WhatsApp, and SMS to maximize booking rates.
  • Conduct appointment confirmations and reminder calls to maintain a high show-up rate.
  • Keep the CRM accurate, organized, and up to date with all interactions and outcomes.

Compensation

We offer:

  • Competitive base salary, paid weekly.
  • Performance-based bonuses tied to results.
  • Clear growth opportunities into Account Management and other client-facing roles for high performers.

What We're Looking For

We're looking for someone who is proactive, reliable, and enjoys connecting with people.

Requirements

  • Native or bilingual Spanish to communicate with clients.
  • Fluent English for internal communication.
  • Previous experience in sales, appointment setting, customer success, or another client-facing role is a plus.
  • Excellent phone communication skills and the ability to build rapport quickly.
  • Positive attitude with a solution-oriented mindset.
  • Highly accountable and dependable—you consistently follow through on your commitments and communicate transparently about your results.
  • Comfortable working in a fast-paced environment and responding to leads in real time.
  • Full-time availability during standard business hours (9:00 AM–5:00 PM).

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